We provide secure worldwide shipping with online tracking for all orders. Each item is carefully inspected and securely packed before dispatch.
Estimated Delivery: 7–12 business days
Worldwide shipping
Online tracking available
Secure packaging and careful handling
Shipping insurance where applicable
Estimated Delivery: 1–7 business days
Worldwide shipping
Online tracking available
Secure packaging and careful handling
Shipping insurance where applicable
Please carefully check your shipping address before placing your order. Once an order has been dispatched, we may not be able to change the delivery address.
International delivery times are estimates and may vary due to customs clearance, public holidays, weather conditions, carrier delays, or other circumstances outside our control.
Buyers are responsible for any applicable customs duties, VAT, import taxes, brokerage fees, or other charges imposed by their country.
If a parcel is held by customs, the buyer may need to contact their local customs office or shipping carrier and provide any information required for clearance.
If a parcel is returned because of an incorrect/incomplete address, refused delivery, or failure to complete required customs clearance, additional shipping charges may apply for reshipment.
If the shipping carrier officially confirms that a parcel has been lost in transit, we will work with the buyer to provide an appropriate refund or replacement, subject to applicable eBay policies.
Orders are normally processed and dispatched within 2 business days after cleared payment.
We carefully inspect and securely package each gemstone or jewelry item before shipment.
Payments must be made using the payment methods available through eBay checkout.
Orders will be processed after payment has been successfully confirmed.
Please follow eBay's checkout instructions and payment requirements when completing your purchase.
We want you to be satisfied with your purchase.
Returns are accepted within 30 days of delivery, subject to the return conditions shown on the eBay listing and applicable eBay policies.
Please request a return within 30 days of delivery.
The item should be returned in its original condition.
Please securely package the item to prevent damage during return shipping.
Return shipping responsibility will be handled according to the return terms displayed on the listing and applicable eBay policies.
Refunds will be processed after the returned item has been received and inspected.
Any deductions, where permitted, will be handled according to applicable eBay policies.
If an item arrives damaged, incorrect, or significantly different from the listing, please contact us through eBay Messages as soon as possible so we can assist you.
Please carefully review all photos, measurements, weight, color, shape, treatment information, origin information, and description before purchasing.
Gemstone photographs may appear slightly different depending on lighting conditions, camera settings, screen brightness, and monitor/device display settings.
Natural gemstones may contain inclusions, internal characteristics, surface features, or natural variations. These characteristics can be part of the individuality of a natural gemstone.
Please contact us before purchasing if you need any additional photos, measurements, videos, or information about an item.
Your satisfaction is very important to us.
If you experience any issue with your order, please contact us through eBay Messages. We will carefully review your concern and do our best to provide an appropriate solution in accordance with eBay policies.
We value every customer and appreciate the opportunity to assist you.
Thank you for choosing our store. We truly appreciate your business and support. 💎💖