Description
HERA SIGNIA Deluxe 6-Piece Skincare Kit

Premium Korean skincare set for hydrated, firm and radiant-looking skin. A convenient travel-size set featuring HERA’s luxurious SIGNIA skincare line.

Set Includes:
• Skin Refining Water 20ml
• Essential Balancing Emulsion 20ml
• Illuminating Serum 10ml
• Core Lifting Serum 10ml
• Youth Firming Eye Cream 5ml
• Vital Lifting Cream 10ml

Key Benefits: Hydration • Firming • Lifting • Radiance Care
Condition: Brand New
Made in Korea

100% AUTHENTIC GUARANTEE

All items we sell are 100% authentic and genuine and are sourced from trusted suppliers in South Korea.

We do not sell counterfeit or imitation products.

Careful Packaging & Safe Delivery

Every order is carefully packed with protective materials such as bubble wrap and a sturdy shipping box to help ensure safe delivery.

If your item arrives damaged, is lost in transit, or there is any other issue with your delivery, please contact us through eBay Messages. We will assist you promptly in accordance with eBay policies.

Fast & Reliable Processing

Orders are normally packed and dispatched within 3 business days after cleared payment.

Customer-First Service

If you have any questions or concerns about your order, please contact us through eBay Messages.

We usually respond within 24 hours and will do our best to provide a prompt and satisfactory solution.


SHIPPING & HANDLING

• All items are shipped directly from South Korea.
• Orders are normally dispatched within 3 business days after cleared payment.
• We ship to the delivery address provided with your eBay order.
• Please make sure your shipping address is complete and correct before completing your purchase.
• Tracking availability depends on the shipping method selected.

Estimated Delivery Time

Economy Shipping
Approximately 10–20 business days
Tracking may not be available depending on the destination and shipping service.

Standard Shipping
Approximately 7–14 business days
Tracking number provided.

Delivery times are estimates and may vary depending on the destination, customs clearance, local postal services, holidays, weather conditions, or other delivery circumstances.

If your package is significantly delayed or has not arrived within the expected delivery period, please contact us through eBay Messages so we can assist you.


PACKAGING & DELIVERY

We take great care in packaging every order to help ensure that your purchase arrives safely.

During international transportation, the outer shipping box or retail packaging may occasionally show minor dents, scratches, or creases.

If your product arrives damaged or you believe the condition of the product has been affected during shipping, please contact us through eBay Messages.

Providing clear photos of the product, packaging, and shipping box will help us review the issue and assist you more quickly.

Any delivery-related issue, return, or refund request will be handled in accordance with applicable eBay policies.


CUSTOMS, DUTIES & TAXES

United States

For orders shipped using a DDP (Delivered Duty Paid) service, applicable duties and taxes are prepaid as part of the shipping process.

In such cases, buyers should normally not be required to pay additional import duties upon delivery.

European Union

For eligible orders with an intrinsic value of up to €150, VAT may be collected by eBay at checkout through the IOSS (Import One-Stop Shop) system.

For orders exceeding the applicable IOSS threshold, or where IOSS does not apply, additional VAT, customs duties, or import charges may be collected upon import.

Other Countries

Unless otherwise stated, international orders may be shipped on a DAP (Delivered at Place) basis.

Customs duties, import taxes, brokerage fees, and other charges imposed by the destination country may be payable by the buyer.

Customs regulations vary by country, so please check your country's import requirements before purchasing.

If you experience a customs or delivery issue, please contact us through eBay Messages and we will assist where possible.


SHIPPING ADDRESS & RETURNED PACKAGES

Please make sure your shipping address is complete and correct before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

If a package is returned to us due to an incorrect or incomplete address, refusal of delivery, or failure to collect the package, please contact us through eBay Messages.

Once the returned package has been received and inspected, we will assist you with the available options in accordance with applicable eBay policies.

Additional shipping charges may apply if reshipment is requested due to an incorrect address or other buyer-requested change.


COMBINED SHIPPING

Combined shipping may be available when purchasing multiple items.

International shipping charges are calculated based on factors such as the total package weight, dimensions, destination, and shipping method.

Therefore, combined shipping does not necessarily mean that only one standard shipping fee will apply.

If you would like to purchase multiple items, please contact us through eBay Messages regarding combined shipping.


RETURNS & REFUNDS

Returns are accepted within 30 days after delivery, subject to the return conditions shown in the listing and applicable eBay policies.

For change-of-mind returns:

• The item should be returned in its original condition.
• All original packaging, accessories, gifts, samples, and included items should be returned together.
• For hygiene and safety reasons, cosmetics that have been opened, used, tested, or altered may not qualify for a change-of-mind return, subject to applicable law and eBay policies.
• Return shipping costs for change-of-mind returns are generally the buyer's responsibility, according to the return terms shown in the listing.

Damaged, Defective, Incorrect, or Missing Items

If your item arrives damaged, defective, incomplete, or different from what you ordered, please contact us through eBay Messages.

We will review the issue and assist you with the appropriate solution in accordance with eBay policies.

If possible, please provide clear photos of the product and packaging to help us resolve the issue more quickly.

Refunds for approved returns will be processed after the returned item has been received and inspected, subject to applicable eBay policies.


ORDER CANCELLATION

If you need to cancel an order, please submit a cancellation request through eBay as soon as possible.

We will do our best to accommodate your request if the order has not yet been shipped.

Once an order has already been shipped, cancellation may no longer be possible. In that case, please contact us through eBay Messages for assistance.


PRODUCT INFORMATION

Product packaging, labels, promotional packaging, or design details may occasionally be updated by the manufacturer without prior notice.

Therefore, the packaging you receive may differ slightly from the listing photos while still containing the same authentic product, unless otherwise stated.

For cosmetics and skincare products, please review the product information and ingredients before use.

If irritation or discomfort occurs, discontinue use.


CUSTOMER SUPPORT

Your satisfaction is important to us.

If you have any questions or concerns regarding your product, order, shipping, or delivery, please contact us through eBay Messages.

We usually respond within 24 hours and will do our best to resolve any issue promptly and fairly.

If your package is delayed, lost, damaged, or arrives with an issue, please contact us and allow us the opportunity to assist you.

Thank you for shopping with us!