About Us

Welcome to Prxems.

We are a wholesale supplier of a wide range of precious and semi-precious gemstones. We offer quality gemstones for jewelry making, collectors, designers, and wholesale buyers.

Shipping Policy

• Orders are generally dispatched within our stated handling time after receiving clear payment.
• Estimated delivery time is 11-23 business days after dispatch, depending on the destination and local postal/customs services.
• Delivery times may vary due to customs clearance, holidays, weather, or other circumstances beyond our control.
• Please make sure your shipping address is complete and correct before placing your order.

Handling Time

Orders are normally processed and dispatched within 3 business days after receiving clear payment.

Import Duties & Taxes

Important: Import duties, customs taxes, VAT, and other charges are not included in the item price or shipping charges.

Any customs duties, taxes, or other import-related charges are the responsibility of the buyer.

Please check with your local customs office regarding applicable charges before purchasing.

Return Policy

We want our customers to be satisfied with their purchase.

• Returns must be requested according to the applicable eBay return policy.
• The item should be returned in its original condition.
• Please contact us through eBay's Contact Seller option if you have any concerns with your order.
• Items that are damaged after delivery due to improper handling may not be eligible for a return.

International customers: Please use a secure, trackable shipping service with appropriate insurance when returning an item.

Payment

Payment must be completed through the payment methods provided by eBay at checkout.

Customer Satisfaction

Your satisfaction is important to us. We carefully prepare and package every order before dispatch.

If you have any questions or concerns regarding your purchase, please contact us through eBay before leaving feedback. We will do our best to resolve the issue.

30-Day Money-Back Guarantee

We want you to shop with confidence.

If you are not satisfied with your purchase, you may be eligible to return the item within 30 days, subject to the applicable eBay return policy and return conditions.

Thank You

                                                                  Thank you for visiting Prxems.

                                  We appreciate your business and look forward to serving you again.

                                                                             Have a wonderful day!