About Us

SYNETIQ is the UK's largest vehicle management company, offering services to all sectors of the industry. We specialise in managing vehicles that have had an incident that requires collection, repair, recycling or disposal. Whilst the SYNETIQ name is new, the Board and wider team at SYNETIQ are well-known and respected industry figures who share the same principles, values and ambition. The new SYNETIQ company has significant scale and capacity, operating 16 fully licensed and accredited sites across the UK, with a fleet of over 100 collection and delivery vehicles and having processed c100,000 vehicles in the last 12 months. Across our 16 sites, we have teams dedicated to each step of the process, from recovery using our fleet of trucks, through to assessment using our team of engineers, through to sale on our leading edge auction platform or dismantling at the UK's largest vehicle dismantlers.

Payment

We accept payment by: Paypal, Credit or Debit Card (surcharge may apply) and BACS.

Shipping

The majority of our parts are dismantled ready for dispatch or collection - however, some are still fitted to a vehicle and will require removing. If you'd like to collect your part, please contact us before you arrive on site to confirm whether your part is available for immediate collection. We use a range of professional shipping companies and will take care packaging your item to reduce the risk of damage in transit.

PLEASE NOTE: Any postage included in our listings is for the mainland UK and does not include the postcodes listed below. These are Special Domestic Regions. The buyer must contact us for a quote before paying for the items. Items will not be shipped unless the correct postage has been paid for the particular destination postcode.

Terms of Sale

Parts Warranty(as follows unless otherwise agreed in writing)

• Mechanical parts: 3 months
• Electrical parts: 3 months
• Non-mechanical and non-electrical parts: 12 months
• Part-worn tyres: 3 months
• Batteries and high voltage components: 3 months

If any part supplied by ourselves proves to be faulty during this period, it may be returned to us to exchange. If no exchange is available within 48 hours a refund will be given. The term "engine" refers to the cylinder head & block and the components that make these up i.e. pistons, cam shaft etc. any ancillaries left on the engine e.g. water pump, cam belt (we always recommend the fitting of a new cam belt) are given free of charge and are not covered by this guarantee. Gaskets & oil seals are not covered. This guarantee covers parts only. It does not cover any labour charges or from any fault arising from the fitting of this part. This guarantee is void if any part supplied has been tampered with in any way i.e. seal broken, taken apart etc. This guarantee does not affect your statutory rights. Mail Order: under selling regulations a Private Consumer has a 14 day "cooling off" period in which he/she may return the goods to us for a refund. However, delivery is a separate contract and once completed, is non-refundable. Goods once signed for, are to be returned at the Customer's Expense. Title to the goods shall remain with SYNETIQ Ltd. (until paid for in full).