1. We charge extra shipping fee to Remote areas of USA.
2. We do not ship to APO/FPO/PO Box . Your physical address is required.
3. We only accept payment from, and ship to, Confirmed ebay addresses.
4. Tracking number will be uploaded to eBay within 24 hours once item shipped.
5. For International shipment, Buyer are responsible for the Import duty and tax.
Please be aware that the item you are about to buy is an international shipment, for which your country may charge custom fees and/or tax. These costs vary and have to be borne by the buyer. We offer free shipping for any successful shipment. In case of rejection of the shipment by the buyer because of refusing to clear customs, however, the shipping costs incurred have to be borne by the buyer and are non-refundable.
6. If your parcel hasn’t arrived after the estimated delivery time, please contact us We will try our best to help. Once shipping company confirmed parcel has been lost, we will send you the new replacement or issue a full refund. Please note that shipping company need 10-14 business days to investigate the case . Please allow us have more time to handle your case, and please trust us that we will provide the perfect solution for you.
1. Items are usually handled within 5 working days;
2. We use air express: DHL, FedEx, UPS etc. for international buyers. We will choose a best for specific product and specific country. It usually costs 3-10 working days for delivery to most countries (may delayed for weather, customs check, etc);
3. For buyer from outside US, the items will be sent from our Guang Zhou warehouse or other warehouses, because this will be faster. The products are all the same.
4. Please kindly check the items with the carrier when receive it. If it's broken, please contact us at once. We will solve it for you.
1. We accept return in 1 months. Please communicate with us before you open an eBay return request. We have professional after-sales team to solve all kinds of problem, and we promise you a satisfying solution. If you are firmly to return the products, we promise you easy return experience.
2. Please kindly keep the packing materials until you assure the products are perfectly fit for your car and you will not return them. Thank you!
3. We provide 2 years warranty for our products. During our warranty period, if our products do not work well due to manufactuer's defect, we will resend new replacements for free.
ST-Rack specializes in steering, drivetrain, and suspension systems.
✅ 100% Tested
✅ Fast Shipping
✅ 2 Years Warranty
✅ Quality Assurance
🔍 Need help with fitment?
Just send us your VIN when you message us — we'll verify compatibility and get back to you with the right fit.
1. We are here to help with any questions or problems you may have. Please feel free to contact us by eBay message. During the working hours , we will reply all your messages promptly .Some message sent after business hours will be replied within 12 hours. We are off on the weekend, messaged we got on the weekend will be replied on coming Monday.
2. We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without asking for help.
3. We aim to provide Top Level Customer Service, we will try our best to solve the problem for you.
4、We use DHL/Fedex/UPS expedited shipping service, the actual estimated delivery time is around 2-7 business days which is much shorter than eBay item page shown.
