What if I receive a product with missing parts?
All products undergo strict quality checks. If any parts are missing, provide your order photos via Amazon’s messaging system for priority resolution.
What are the exact dimensions of the log basket?
The basket measures 35cm long, 28cm wide, and 36cm high. These compact dimensions make it ideal for placing right beside your fireplace without taking up too much space.
What material is the log carrier made from?
The basket is made from metal with a high-quality black painted finish. This gives it a sturdy structure and a modern, sleek look that complements most fireplace and living area styles.
Is the basket suitable for outdoor use as well?
The basket is primarily marketed as an indoor product. Its black painted finish could be affected by prolonged exposure to the elements (rain, sun). For a longer lifespan, we recommend using it indoors.
Can I also use the basket to carry wood from my storage area to the fireplace?
Yes, absolutely! The integrated metal carrying handle makes it a perfect 'firewood carrier'. You can conveniently fill it and then carry it directly to your fireside.