About MUST IT

MUST IT is Korea's No.1 online luxury platform, connecting shoppers around the world with the most coveted designer pieces. Since our launch in 2011, we've grown into a trusted destination for luxury — powered by deep fashion expertise, a global sourcing network, and technology that makes the smartest discoveries possible. We're proud to bring authentic, Korea-sourced luxury to eBay buyers as mustit_official.

Smart Luxury — Make the Best Discovery

• Korea's No.1 online luxury platform, established in 2011.
• 3.7M+ products across 1,800+ luxury brands.
• Smart prices powered by a global sourcing network.
• From luxury fashion to lifestyle — every taste covered.
• Growing 80%+ every year since launch.

100% Authentic. Always.

Only genuine items make it to you — here's how we keep it that way.

• All items are sourced exclusively from verified sellers on MUST IT.
• Every order is inspected at the MUST IT hub in Seoul before international dispatch.
• Multi-step authentication and continuous seller monitoring protect every purchase.
• Zero tolerance — counterfeit sellers face legal action and a permanent ban.

Please Read Before Order

About Customs & Import Duties

• Good news — duties and taxes are already included in the item price. You will not be asked to pay any additional import duties or taxes at customs clearance.
• Export declaration and customs clearance are handled entirely by MUST IT.

Availability Notice

• We sell across multiple channels, so simultaneous orders may occasionally occur. In rare cases an item may sell out — thank you for your understanding.
• Orders are processed on a first-come, first-served basis.

Shipping Information

Premium Shipping Service

• Free worldwide shipping on every order.
• We ship with trusted carriers such as DHL or FedEx for safe, swift delivery from Seoul to your doorstep.
• Every order is verified at our Seoul hub before dispatch, and tracking is provided for every shipment.

Delivery Timeline

• Your order is carefully inspected, packaged, and dispatched within 5–7 business days of purchase.
• United States: orders typically arrive within 5–9 business days.
• Customs may occasionally contact you directly to confirm clearance. This is a standard procedure, and we kindly ask for your cooperation if contacted.
• While we strive for prompt delivery, occasional delays may occur due to customs procedures or unforeseen circumstances — and we'll keep you informed along the way.

Payment Policy

Payments

• PayPal, Venmo, Google Pay, VISA, Mastercard, Discover.

About Customs & Import Duties

• Duties and taxes are already included in the item price — there are no additional charges at delivery.

Return Policy

All Sales Are Final

• All purchases are final; we do not accept returns or exchanges for change of mind.
• Please review all photos and descriptions carefully before purchasing.
• However, items confirmed to be counterfeit or defective are always eligible for return.

Item Not As Described?

• If your item arrives significantly different from the listing, please contact us — ideally within 3 days of delivery — so we can resolve it as quickly as possible.

Have questions? Message us anytime—we're here to help!