About Us

We are proud to be one of the UK's largest authorised Kärcher dealers, with over 28 years of experience working in partnership with Kärcher.

Established in 1981, our business has built a reputation for expert advice, outstanding customer service, and extensive product knowledge. Our experienced team and qualified engineers are on hand to help with everything from domestic cleaning solutions to bespoke commercial and industrial cleaning equipment.

Our large showroom in Horsham showcases a wide range of Kärcher products, from compact vacuum cleaners and pressure washers to professional cleaning machines and customised cleaning solutions.

As an authorised Kärcher Centre in Sussex, we supply genuine Kärcher machines, accessories, and spare parts to customers across the UK, backed by expert support and after-sales service.

Thank you for your purchase.

• Payment is required at the time of purchase through eBay's secure checkout.
• We accept all payment methods supported by eBay, including major credit and debit cards, PayPal (where available), Apple Pay, Google Pay, and other payment options offered by eBay.
• Orders will be processed and dispatched only after payment has been successfully received and confirmed.
• If there is an issue with your payment, please contact us through eBay messages as soon as possible so we can assist you.
• Unpaid orders may be cancelled in accordance with eBay's policies.
• A confirmation email and order details will be provided by eBay once your payment has been completed.

If you have any questions regarding payment or your order, please don't hesitate to contact us through eBay messaging. We're happy to help.

Shipping Information

• Orders are processed within [12] business days after payment is received.
• Items are carefully packaged to help ensure they arrive safely.
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• Tracking information will be provided where applicable.

Estimated Delivery

• Standard Shipping: [25 business days]
• Express Shipping (if offered): [12 business days]

Please note that delivery times are estimates and may vary due to carrier delays or seasonal demand.

Combined Shipping

• Combined shipping is available when purchasing multiple items where possible.
• If applicable, please request an invoice before payment so shipping costs can be adjusted.

International Shipping

• International buyers are responsible for any applicable customs duties, taxes, or import fees charged by their country.
• Delivery times for international orders may vary depending on customs processing.

Returns

• Returns are accepted within [30] days of delivery, provided the item is returned in its original condition.
• Please contact us before opening a return request if you experience any issueswe'll do our best to help.

Questions

If you have any questions about shipping, delivery, or your order, please feel free to send us a message before purchasing. We're happy to assist.

Terms & Conditions

By purchasing this item, you agree to the following terms and conditions:

• Please read the full item description and review all photographs carefully before making your purchase.
• We make every effort to ensure that item descriptions, specifications, and images are accurate. If you have any questions, please contact us before purchasing.
• All items are sold subject to availability. In the unlikely event that an item is unavailable after purchase, you will be notified promptly and receive a full refund.
• Orders will be processed and dispatched after payment has been successfully received.
• Delivery times provided by eBay or the shipping carrier are estimates and cannot be guaranteed.
• Buyers are responsible for providing a complete and accurate delivery address. We cannot be held responsible for delays or non-delivery resulting from incorrect address information.
• If your item arrives damaged, defective, or not as described, please contact us through eBay messages before leaving feedback so we can work to resolve the issue promptly.
• Returns are accepted in accordance with our stated return policy and applicable eBay policies.
• Any applicable customs duties, taxes, or import charges for international orders are the responsibility of the buyer.
• We reserve the right to cancel and refund an order if there is an error in the listing, pricing, or item availability, or if required under eBay's policies.
• Your statutory consumer rights are not affected by these terms.

Thank you for your business. We appreciate your purchase and strive to provide excellent products and customer service.

Returns Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, please review our returns policy below.

• Returns are accepted within 30 days of the delivery date.
• Items must be returned in their original condition, unused where applicable, and with all original packaging, accessories, and documentation included.
• Please contact us through eBay messages before opening a return request so we can assist you and help ensure the process is completed smoothly.
• If an item arrives damaged, faulty, or not as described, please contact us as soon as possible. We will work with you to resolve the issue promptly, which may include a replacement, repair, or full refund where appropriate.
• Refunds will be processed once the returned item has been received and inspected. Refunds will be issued through the original payment method in accordance with eBay's policies.
• Where the return is due to a change of mind, the buyer may be responsible for return postage costs, unless otherwise stated in the listing or required by applicable law.
• Items returned in a condition different from that in which they were received may be subject to a reduced refund where permitted by eBay's policies and applicable consumer law.
• We recommend using a tracked postal service when returning items, as we cannot be responsible for returns lost in transit.

Thank you for shopping with us. We appreciate your business and are committed to providing excellent customer service.