1. We accept PayPal payment only, and must be received within 3 days from the date of purchase.
2. Please leave note in PayPal when making the payment if you have any special requests.
3. Orders will be processed instantly and dispatched within 1-2 days, so we do NOT accept any email/message note after you place orders.
4. IMPORTANT! PLEASE READ! Buyers are responsible for import duties, custom fees and taxes, if any. Please check with your country¡¯s custom office to determine the additional costs impose on the item prior to buying.

• Typically it takes 3-5 business days to process a returned item once it has been received by us. The return credit will be applied to your PayPal account or your bank account. We will not be responsible for damaged returned merchandise.

• If products are returned to us within 90 days from the purchase day, we will refund or replace any defective product(s). Shipping charges and return shipping charges are not refundable. Customers are responsible for paying the return shipping charges and we bear the re-sending charges.

• After 90 days and up to 180 days of purchase, refund request will not be accepted unless a replacement is not available. Customers are responsible for paying all the shipping charges (including the return and resending ones). ·      Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.

• For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.

• For battery pack or battery related products, warranty becomes void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar code label has been removed or tampered with.

• We recommend that you use register post so you have a tracking number.

2) Leaving negative feedback could not solve problems but communication does.So please contact us first if you\'re not satisfied with our products or service. We will try our utmost to resolve the issue to our mutual satisfaction.

• If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week, and we will reply you ASAP. If no response within 24 Hours, please check the spam of mail box or kindly re-send it to us.

• We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without any contact. If you haven\'t received item in 30 days, please contact us and we will arrange refund.