The Item Ship to Buyers from  United Kingdom (Only take 2-5 Days for Delivery).

If you need to return the item for some reasons, please contact us via eBay message at the first time to get the RMA#,and return address instead of sending back directly without permission,thank you!

UK stock. All items will be dispatched within 1 business day after receipt of payment via shipped by Royal Mail Or Hermes. It will takes 2-3 days for delivery for UK buyers.

If you don't get the parcel in time pls send us a message .Pls do not open any case.We will offer you the solution in 24 hours.

1.If you are not satisfied with the item you received, pls Return it within 30 days for a replacement or money back. please contact us via eBay message at the first time to get Return Address instead of sending back directly without permission.

2. If the item you received has quality problem, You can get full refund or exchange a new good item.You can start a return for the reason 

Ordered by mistake ,

Don't like it,

Changed my mind,

Found a better price

Not suitable

We will provide you with a label . Please do not select a reason: “Doesn't match description or photos or Item is defective ” thank  you ，

3. All returned items must be in the Original Packaging and please Provide the shipping tracking number, specific reason for the return.

1.Our working time:Monday to Friday 9:00 am to 5:30 pm.(GMT+8)

2.All Mails will be replied within 48 hours ,except weekend.

3.If you are not dissatisfied for any reason, please contact us before leaving feedback or open case,we do our best give a satisfied solution.

Warranty: Before shipping out, all goods have been double verified. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from us, Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products:  If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.

Top Quality with Reasonable Price

Only after fully tested and quality control procedures, device can ship to customers, ensuring each and every item purchased meets quality standards. We only offer workable obd2 diagnostic products, ensuring every customer a pleasant shopping experience and win a long lasting good reputation overseas at reasonable prices.

We are trying to level up our tools and improve our customer service to satisfy customers first needs in the terms of good quality, competitive prices, fast delivery and prompt response to our customer questions.

Safe and Secured Payment

TECHNICAL SERVICE

1. Most Of Our Items Have 3 Years Warranty.

2. All Our Items Have Been Tested Good Before Shipping.

3. We Provide Buyer Return And Refund Service. If You Are Not Satisfied When You Receive Your Item,

    Please Return It Within 30 Days For A Replacement Or Money Back.

4. We Also Provide Online Technical Support. If You Have Any Questions, Pls Leave Us A Message And We Will Solve It For You As  Soon As Possible.

1.We prefer to accept paypal as our payment method. It is quick and safe.  

2.eCheck payment will be held until cleared,It may take about 3-10 days to clear.After clear we will ship the item.

3. Please make the payment within 3 days of auction closing, otherwise a UPI (Unpaid Item) will be put on your account.

4.Total Amount Fees includes the final auction price plus S&H(Shipping and Handling).