KPOP YOUTOO
100% OFFICIAL K-POP GOODS FROM KOREA
PRODUCT DESCRIPTION
- 100% Official & Authentic K-POP Merchandise. All items are Brand New & Unused unless otherwise stated.
- Factory-sealed items will remain sealed unless opening is required for member/version identification.
- We do NOT sell counterfeit, bootleg, or used items.
SHIPPING
- All orders are shipped from South Korea with tracking.
- Orders will be shipped within the handling time stated in the listing.
- All items are carefully inspected and securely packed.
- Please make sure your name, address, postal code, and phone number are correct before ordering.
K-PACKET / AIRMAIL SHIPPING COUNTRIES
We generally ship orders using K-Packet, a tracked international Airmail service from South Korea.
US • AUSTRALIA • UK • GERMANY • RUSSIA • MALAYSIA • VIETNAM • CHINA • CANADA • THAILAND • PHILIPPINES • HONG KONG
- The countries listed above are covered by our contracted shipping service without additional shipping charges.
- However, some islands, remote areas, territories, or special regions within these countries may not be eligible for K-Packet or our standard Airmail service. In such cases, EMS shipping and an additional shipping fee may be required.
- For example, Puerto Rico and certain other regions may require EMS shipping.
- Countries or regions not covered by our contracted shipping service may also require EMS and additional shipping charges.
- If an additional shipping fee is required, we will contact you through eBay Messages before shipment.
CUSTOMS & TAXES
- Import duties, VAT, customs fees, and other local charges are the buyer's responsibility unless otherwise stated.
- Customs clearance may cause delivery delays.
RETURNS & CANCELLATIONS
IMPORTANT - CANCELLATION POLICY
Please note that we generally do not accept order cancellations once an order has been placed.
Please review all details carefully before purchasing.
This policy applies to all items in our store, subject to applicable eBay policies and laws.
- Please check the product, member/version, quantity, and shipping information carefully before ordering.
- Returned items must be in their original, unused condition. Opened, used, damaged, or incomplete items may not be eligible for return, subject to applicable eBay policies and laws.
- If you receive an incorrect, missing, or significantly damaged item, please contact us through eBay Messages.
- Returns and refunds will be handled according to the listing and applicable eBay policies.
CUSTOMER SERVICE
Thank you for visiting our store! ❤️
If you have any questions, please contact us through eBay Messages.
We will do our best to assist you. 💛