Dell Latitude 5511 Laptop Intel i7-10850H 16GB 512GB Windows 11 Pro

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If an item is faulty within warranty period

If anything you have bought develops a fault within the warranty period, the first step is to contact us through email with details of the problem. We may be able to solve it straightaway; if not, we will advise you further.

If you return the item and it is diagnosed as faulty by our technicians, you can request a refund, replacement, or repair within 3-5 working days, as long as the item is in stock at our warehouse. If no fault is found, we will return the item to you, and you will need to cover the return postage.

If the goods are faulty within 30 days, we offer a full refund on the condition that the item is returned in its original condition. Refunds may take a few days to process if you paid by card.