| Brand | QOOZA |
| Country | JP |
| Country/Region of Manufacture | Japan |
| Language | Japanese |
| Age Level | +14 |
Thank you very much for visiting our listing.
My name is Mia, and I am selling products on eBay from Japan.
Although my feedback may still be limited, I always strive to provide polite and honest service.
I also have a variety of other items listed, so please feel free to check them out!
Items containing liquids, powders, or batteries may be removed from the package prior to shipping, as these are prohibited in international air shipments.
Thank you for your understanding.
For buyers in the United States:
Items are shipped using the Delivered Duty Paid (DDP) method.
Import duties and taxes are already included in the item price or shipping cost.
You will not be required to pay any additional charges upon delivery.
For buyers outside the United States:
Import duties, taxes, and other fees are not included in the item price or shipping cost.
These charges are the buyer’s responsibility.
Please check with your country’s customs office before purchasing.
We do not undervalue items or mark them as “gifts” on customs declarations, as this is prohibited by international law and eBay policy.
We ship using Japan Post, FedEx, and DHL.
Some countries are also eligible for SpeedPAK Economy.
If you select "Economy Shipping," your item will be shipped via Japan Post in most cases.
Orders are typically shipped within 5–10 business days after payment is confirmed.
We aim to dispatch as quickly as possible.
* Delivery times may vary depending on region and carrier conditions.
Shipping may not be available to certain regions due to regulations or international circumstances.
In such cases, we will issue a full refund.
We also handle used items.
Please note that used items may have:
Please use one of the supported payment methods on eBay.
If payment is not confirmed within 7 days, your order may be canceled.
We operate on a no claims, no returns policy by default.
However, if the item arrives defective or incorrect due to our mistake, we will offer a full refund within 60 days of purchase.
If you wish to return the item due to personal reasons (e.g. “not as expected”, “wrong size”), return shipping costs will be the buyer’s responsibility.
To process a return or refund:
We respect all intellectual property rights and comply with relevant international trade laws.
If you believe any of our listings infringe upon a valid patent, trademark, or copyright, please contact us directly before taking any legal action.
We have a legal team available to assess and respond to such claims appropriately.
Unsubstantiated or malicious claims may be referred to our legal representatives for further review.
If you have any questions or concerns, feel free to contact us anytime.
We’re here to ensure a pleasant and secure shopping experience for you.