We do our best to ship it out ASAP after receiving your order and provide tracking numbers on all orders.
Please note that we can only ship to addresses verified with PayPal or your credit card.
We may contact you for additional verification if needed.
We cannot ship to APO or FPO addresses, and orders to Puerto Rico, Hawaii, and Alaska will incur additional shipping charges.
Hassle Free Returns! All our products come with a 30-Day Return Policy.
If you would like to return your item and you are within 30 days of the purchase, and it is still in its original condition, you can request a return label and return the item by contacting us through eBay messaging.
If there are any product defects, we offer Free Returns and will provide you with a prepaid return label.
Once the item has been received and verified, a refund of the purchase price and any taxes paid will be issued through PayPal.
Our return policy is void if you attempt to modify, open, unlock, root, or change the operating system of the device.
1. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .
2. If you are not satisfied with our Products or service, please don’t hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
3. Communication is the best way to solve problem. leaving a negative feedback will not help us solve any problems.
If you have any questions,Welcome to email/talk us. We will answer all questions and resolve any problems as quickly as possible. Business Hours: Sun-Fri 10:00-18:00 (HongKong Time GMT+8:00)Please email us through Ebay Messages box.
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.