CUSTOMS DUTY & HANDING FEE

1. For all customer orders, we do not charge a handling fee, even for a single piece.

REFUNDS & RETURN:

1. We offer a warranty on all items we sell. Each item is tested before shipping to ensure it is in good condition. If you experience any problems, please feel free to contact us.

2. Please email us to report a defective item. Unless otherwise specified, this item comes with a 90-day warranty from the shipment date.

3. You must contact us before returning any product. All returns must be made within 90 days from the shipment date. Returns must be in new condition (the same condition as it was sent to you).

4. The buyer is responsible for all shipping costs.

SHIPPING:

Please refer to UTSource shipping fee page:

1. We require approximately 3 business days to handle your order once payment has cleared.

2. We dispatch parts via our shipping agent. Consequently, online tracking information may be delayed by 1–2 business days.

3. We will ship to eBay's confirmed address only, please ensure your eBay address is correct for delivery.

4. We offer two shipping methods: Economy Shipping from outside the US.

Expedited Int'l Shipping (FEDEX, DHL, UPS)

* According to different countries and regions your address maybe remote area, we have the right to charge an additional remote cost below:

FEDEX:Remote area refer to FEDEX website

UPS:Remote area refer to UPS website

CONTACT ME:

Our office hours are 9:00am-12:00am ; 1:00pm-6:00pm China HK working time.

Monday-Friday, except holiday.

Please note that emails sent during non-business hours may experience a delay in response.

We are closed on weekends, so if you email us on Friday, we may not get back to you until next Monday.

If you have any issues, please CONTACT US before leaving negative feedback. We will reply to your email within 24 hours,and UTSOURCE will ensure you receive a 100% satisfactory solution.