Shipping & Handling Policy
Packaging Disclaimer: Due to the long-distance nature of international shipping, outer packaging boxes are subject to varying degrees of wear and tear (e.g., scuffs, dents, or crushed corners). Please note that "box damage" is considered a normal and acceptable result of transit. We are unable to accept returns, offer refunds, or process exchanges solely for cosmetic damage to the outer retail packaging. If you require a pristine/mint-condition box for gifting or collection, we kindly ask that you refrain from purchasing this item.
Unboxing Requirement: To ensure a smooth resolution for any potential issues, you are required to record an uninterrupted unboxing video and take clear, high-resolution photos of the package immediately upon delivery. Should you encounter any problems with the item, you must provide this video and photo evidence when contacting us.
Processing & Transit Times: As we are currently in our peak season, orders are shipped in the strict order they are received. Please allow 3-5 business days for order processing and handling. Standard shipping transit time is estimated at 9-15 business days after dispatch. We appreciate your patience and understanding.
Customer Support: If you have any questions about the product, shipping, or your order, please do not hesitate to contact us via eBay Messages or email. Our support team will respond to all inquiries within 48 hours.
We truly value your business and wish you a pleasant shopping experience with us!
