All orders are usually processed within 1-2 day after payment is received.

If the order for Express Delivery is made at the Weekend, the order will be processed on the next working day(Next Monday)

We offer shipping via Royal Mail / Yodel / Hermes / DPD /DHL /FedEx courier within UK. All of our products are sent along with their tracking numbers.

After the package is sent out, there may be a new logistics track update within 1-2 working days,We hope you can wait patiently. 

Please contact us before return, we will send you return address.We have many warehouses in the UK, and the products need to be returned to the corresponding warehouses.Any parcel returned to us without authorisation will be refused. 

The return of defective products shall be borne by us. Returned items must be in their original and unused condition and keep the original packing box

Please contract us by eBay message if you have any question, we will give you a satisfactory reply within 24 hours.

Custom service：reply within 24 hours at 9am - 6pm（Chinese time）on Monday - Friday.

Thank you~

We maintain high standards of excellence and  strive for 100% customer satisfaction!  Feedback is very important to us.

We request that you contact us immediately BEFORE you give us  neutral or  negative  feedback, so that we can satisfactorily resolve your concerns.