Shipping will be via Yamato Transport's courier service.
Orders received by 3:00 PM on business days (excluding Sundays, holidays, and year-end/new year) will be shipped the same day.

[You can specify the delivery date and time slot]
Morning (by 12:00), 2-4 PM, 4-6 PM, 6-8 PM, 7-9 PM

*Some items compatible with DM mail cannot have delivery date or time specified.
*Even if delivery date and time are specified, delivery within the designated time may not be possible due to the carrier's circumstances.
*If you want the earliest shipping, please do not specify the delivery date.
*The earliest arrival day varies depending on the delivery area.

For more details, please see here

We accept returns and exchanges under the following conditions.
Please contact us in advance agreeing to the terms.
We accept returns and exchanges for customer reasons such as size mismatch, image difference, or wrong order.

The following items cannot be returned or exchanged:
■ Items exceeding 5 days after arrival
■ Items with cut tags or used beyond try-on
■ Items with missing accessories (such as ribbons)
■ Items showing damage or dirt
(Strong force on fabric may cause seams to open.)
■ Items returned without prior contact
■ Items marked as non-returnable/non-exchangeable on sale

For more details, please see here

Go to the Contact Form

Please be sure to include the name used for the order.
We will reply within one business day; if you do not receive a reply, kindly contact us again.