We aim to dispatch all orders promptly to ensure a smooth and efficient delivery experience. Orders are typically processed within 1-3 business days after payment confirmation. Shipping times vary based on location, with estimated delivery as follows:
• Domestic Shipping (UK): 3-7 business days
• International Shipping: 7-14 business days (depending on location)
We use Royal Mail, Evri, or other reliable courier services, depending on the size and destination of the order. Customers will receive a tracking number once the order has been dispatched (if tracking is available).
Shipping Costs:
• 00.00 (Free Shipping)
Delays & Issues:
While we strive to meet estimated delivery times, delays due to postal services, customs, or unforeseen circumstances may occur. If your item has not arrived within the expected timeframe, please contact us.
We accept returns within 30 days of the purchase date. To be eligible for a return:
• The item must be unused, in its original packaging, and in the same condition as received.
• The buyer is responsible for return shipping costs unless the item is defective or incorrect.
Refund Process:
• Once the return is received and inspected, refunds will be processed within 3-5 business days.
• Refunds are issued to the original payment method.
Non-Returnable Items:
• Personalized or custom-made items.
• Perishable goods (if applicable).
If you receive a damaged or faulty item, please provide photo evidence within 48 hours of delivery to arrange a replacement or refund.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
All Items are thoroughly checked by our warehouse team before being sent out.