SAP CRM Business Processes and Configuration by Chandrakant Agarwal is a comprehensive guide for IT professionals looking to enhance their skills in SAP CRM. This hardcover textbook covers various aspects of SAP CRM, including business processes and configuration.

The book is ideal for individuals who have a basic understanding of SAP CRM and want to deepen their knowledge of the subject. The author's expertise in SAP CRM Business Processes and Configuration makes this book a valuable resource for IT professionals working in the field.

Back cover has some noticeable dirt & wear. Spine has some minor marks. All inner pages are in amazing condition with no writing or signs of wear. Please refer to pictures!