Thank you for shopping with our store.
Our goal is to provide high-quality products, accurate listings, fast shipping, and professional customer service.
By purchasing from our store, you acknowledge and agree to the following terms and policies.
All items sold in our store are subject to eBay marketplace policies and buyer protection guidelines.
We strive to provide:
? Accurate item descriptions
? Clear product photos
? Honest item condition disclosure
? Reliable shipping and tracking
Buyers are encouraged to review the full listing before purchasing and contact us through eBay Messages if they have questions.
Payments must be completed through eBay's secure checkout system.
Accepted payment methods include:
? Visa
? Mastercard
? American Express
? Discover
? PayPal (when available through eBay)
? Apple Pay / Google Pay (when supported)
Payment is required:
? Immediately for Buy It Now purchases
? Within 4 days for auction listings
Orders not paid within this timeframe may be cancelled and relisted.
Sales tax will be applied automatically where required by law.
Orders are processed within 1?2 business days after payment confirmation.
Business days are Monday through Friday (excluding holidays).
We ship using trusted carriers such as:
? USPS
? UPS
? FedEx
The carrier used may vary depending on package size, weight, and destination.
All shipments include tracking numbers, which will be uploaded to eBay once the order ships.
Delivery times are estimated by the carrier and cannot be guaranteed.
Orders will be shipped to the address provided during checkout.
For security reasons, we cannot change shipping addresses after payment has been completed.
Buyers are responsible for ensuring their shipping information is accurate.
Returns are accepted within 30 days of delivery, unless otherwise stated in the listing.
Returned items must be:
? In original condition
? Unused
? With all original packaging and accessories
? Free from damage or alteration
Items returned in a different condition than originally shipped may be subject to:
? Partial refund
? Return rejection when permitted by eBay policies
Refunds are issued after the returned item has been received and inspected.
Refund processing typically occurs within 2?5 business days.
(Commonly Used by Liquidation Sellers)
Some inventory may originate from:
? Retail overstock
? Shelf pulls
? Customer returns
? Open-box inventory
? Liquidation merchandise
Items may occasionally include:
? Packaging wear
? Retail labels or stickers
? Repackaged accessories
? Open packaging for inspection
Unless otherwise stated in the listing, these cosmetic packaging conditions do not affect the product functionality.
Buyers are encouraged to review all listing photos and descriptions before purchasing.
To ensure fair transactions, we implement fraud prevention procedures including:
? Recording serial numbers when applicable
? Documenting product identifiers
? Inspecting items before shipment
? Recording packaging procedures for certain orders
These procedures help prevent:
? Item switching
? False ?item not received? claims
? False ?not as described? claims
? Return abuse
Returned items that do not match the original item shipped may be reported to eBay and may not qualify for a refund.
Fraudulent activity such as the following is strictly prohibited:
? Filing false claims after receiving the item
? Filing a chargeback after receiving a refund or replacement
? Attempting to keep the product while requesting a refund
? Using a product and returning it after use
We encourage buyers to contact us through eBay Messages first so we can resolve any concerns quickly.
Fraudulent activity may result in:
? Report to eBay Trust & Safety
? Denial of refund when permitted by policy
? Buyer account restrictions through eBay
(Important for Cosmetics, Wigs, Lashes & Adhesives)
Beauty and personal-use products must remain sanitary.
Due to hygiene and safety standards, the following items may not be eligible for return once opened or used:
? Eyelash glue
? Cosmetics
? Eyelashes
? Lace wigs
? Hair extensions
? Wig accessories
? Personal care products
If a seal has been broken or the item has been used, it may not be eligible for return unless defective.
Human hair wigs and hair extensions may naturally vary slightly in:
? Wave patterns
? Texture
? Color tone due to lighting or screen settings
? Length depending on measurement method
These variations are normal product characteristics and not considered defects.
(Eyelash Glue & Adhesives)
Adhesive products are sensitive to:
? Air exposure
? Humidity
? Temperature
? Improper storage
Buyers must close the glue bottle tightly after each use to prevent the product from drying out.
Glue that dries due to improper sealing after opening is not considered defective.
Our listings are designed to provide clear and accurate product information.
Listings may include:
? Detailed descriptions
? Product specifications
? Item condition details
? Multiple product photos
Photos are considered part of the item description.
Buyers are responsible for reviewing:
? Item title
? Description
? Photos
? Product specifications
? Measurements
Failure to review the listing before purchase does not constitute an item not as described claim.
If you have questions about a listing, please contact us through eBay Messages before purchasing.
To ensure accurate order fulfillment and prevent fraud, we may document transactions through:
? Product serial number recording when applicable
? Pre-shipment item inspection
? Photographs of items before packaging
? Documentation of packaging procedures
? Shipping carrier tracking and delivery confirmation
If a returned item does not match the original product shipped or appears altered, the return may be escalated through eBay's resolution process.
These practices are commonly used by professional retailers to maintain secure and transparent transactions.
Customer satisfaction is very important to us.
If you experience any issue with your order, please contact us through eBay Messages before leaving feedback so we can resolve the situation promptly.
Most messages are answered within 24 hours during business days.
We appreciate your business and your support of our store.
Our goal is to provide a safe, professional, and enjoyable shopping experience for every customer.