Q: How do I use the pre-cooling and preservation function?
A: Press the KEEP FRESH button. The machine enters keep-fresh mode to avoid remaining ingredients in the hopper.The keep-fresh temperature range is 8℃–12℃.
Q: Why does my ice cream machine make unusual noises?
A: Please ensure both cylinders are filled with ice cream mix before operation. Operating the machine with one cylinder empty, both empty, one with mix and the other with water, or both with water, may cause abnormal noise and should be avoided.
Q: Why is my ice cream not firm enough?
A: The default hardness setting is 4.0, which works well under normal conditions. Please also make sure to follow the exact mix ratio stated on the ice cream powder package.
Features & Details
- Pre-Chilled Freshness: This countertop commercial ice cream machine is capable of producing 20-28 liters per hour, providing a steady output of 8-12 servings without pause. The pre-cooling system chills the mix to temperatures of ≤53.6°F (12°C), maintaining its freshness and reducing the risk of spoilage, even in warm conditions or during overnight storage.
- Effective Hopper Mixing: The integrated agitator consistently stirs the contents within the hopper, reducing the risk of freezing and sediment accumulation. This ensures a steady flow and delivers a smooth, even texture free of ice crystals.
- Efficient Operation: Equipped with three dispensers to offer two primary flavors and one mixed option, catering to a variety of preferences. With a powerful compressor and dual 6L hoppers, the initial batch is ready in approximately 13-17 minutes, while subsequent batches take only 3-5 minutes, ensuring a consistent supply during busy periods.
- Effortless Use: The LED display simplifies operation by combining various functions such as hardness control, preservation settings, timer, automatic mode, and one-touch cleaning. The intuitive interface ensures straightforward and convenient daily operation.
- Sturdy and Dependable: Constructed with premium stainless steel, this ice cream maker offers excellent resistance to rust and corrosion, ensuring long-term durability and effortless maintenance. Designed to meet food-grade safety standards, it is perfect for preparing cones, waffles, ice cream cakes, and other treats, making it a valuable asset for ice cream parlors, cafes, and beverage shops.
Please be aware that PO Box cannot receive items,please DO NOT fill in the PO Box address.
- DELIVERY DAYS: 3-7 BUSINESS DAYS
- 3 BUSINESS DAYS SHIPPING OUT
- SHIP FROM CA & TX & NJ & GA & NC &OR WAREHOUSE
California Warehouse: City of Industry, CA
Texas Warehouse: Houston, TX
New Jersey Warehouse: Perth Amboy, NJ
New York State Warehouse: Perth Amboy, NJ
Georgia Warehouse: Austell,GA
North Carolina Warehouse: Grove NC
Oregon Warehouse: AIRPORT WAY Portland,OR
- All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
- Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
- We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
- Email Customer Support:
- 9:00am-2:00am PST Sunday-Friday
- All emails will be responded to within 12-24 hours
- This item comes with 12 months Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
- If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
- Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
- Replacement products are provided with the same warranty as the returned products.
Q: How do I use the pre-cooling and preservation function?
A: Press the KEEP FRESH button. The machine enters keep-fresh mode to avoid remaining ingredients in the hopper.The keep-fresh temperature range is 8℃–12℃.
Q: Why does my ice cream machine make unusual noises?
A: Please ensure both cylinders are filled with ice cream mix before operation. Operating the machine with one cylinder empty, both empty, one with mix and the other with water, or both with water, may cause abnormal noise and should be avoided.
Q: Why is my ice cream not firm enough?
A: The default hardness setting is 4.0, which works well under normal conditions. Please also make sure to follow the exact mix ratio stated on the ice cream powder package.
Features & Details
- Pre-Chilled Freshness: This countertop commercial ice cream machine is capable of producing 20-28 liters per hour, providing a steady output of 8-12 servings without pause. The pre-cooling system chills the mix to temperatures of ≤53.6°F (12°C), maintaining its freshness and reducing the risk of spoilage, even in warm conditions or during overnight storage.
- Effective Hopper Mixing: The integrated agitator consistently stirs the contents within the hopper, reducing the risk of freezing and sediment accumulation. This ensures a steady flow and delivers a smooth, even texture free of ice crystals.
- Efficient Operation: Equipped with three dispensers to offer two primary flavors and one mixed option, catering to a variety of preferences. With a powerful compressor and dual 6L hoppers, the initial batch is ready in approximately 13-17 minutes, while subsequent batches take only 3-5 minutes, ensuring a consistent supply during busy periods.
- Effortless Use: The LED display simplifies operation by combining various functions such as hardness control, preservation settings, timer, automatic mode, and one-touch cleaning. The intuitive interface ensures straightforward and convenient daily operation.
- Sturdy and Dependable: Constructed with premium stainless steel, this ice cream maker offers excellent resistance to rust and corrosion, ensuring long-term durability and effortless maintenance. Designed to meet food-grade safety standards, it is perfect for preparing cones, waffles, ice cream cakes, and other treats, making it a valuable asset for ice cream parlors, cafes, and beverage shops.
SHIPPING
Please be aware that PO Box cannot receive items,please DO NOT fill in the PO Box address.
- DELIVERY DAYS: 3-7 BUSINESS DAYS
- 3 BUSINESS DAYS SHIPPING OUT
- SHIP FROM CA & TX & NJ & GA & NC &OR WAREHOUSE
California Warehouse: City of Industry, CA
Texas Warehouse: Houston, TX
New Jersey Warehouse: Perth Amboy, NJ
New York State Warehouse: Perth Amboy, NJ
Georgia Warehouse: Austell,GA
North Carolina Warehouse: Grove NC
Oregon Warehouse: AIRPORT WAY Portland,OR
PAYMENT
- We accept PayPal payment,PayPal Credit,Credit card or debit card and so on.
- Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.
- We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.
RETURNS
- All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
- Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
- We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
CONTACT
- Email Customer Support:
- 9:00am-2:00am PST Sunday-Friday
- All emails will be responded to within 12-24 hours
WARRANTY
- This item comes with 12 months Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
- If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
- Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
- Replacement products are provided with the same warranty as the returned products.