Should you have any questions, please feel free to send message to us.
Our customer service team will serve you 5 days a week except Weekends and public holidays.
Our office hours is from 9:00 am to 18:00 pm Hong Kong time (18:00 pm - 03:00 am US Time), and we will try to answer your mail within 24 hours except Weekends and public holidays.
We accept 
only.
If buyer want to delay the payment because of financial problem, please contact me by the ebay message within 3 days
Payment via PayPal (PayPal accepts all major credits/debit cards and eCheque)
ECheque payment will take 3-10 days to get clear, thus DELAYing the shipment.
Friendly remind: Please contact our customer service to check the compatible before payment or within 8 hours after paying.
[This is the key point to make sure you purchased suitable items for your car.]
We will ship the products within 1 business day after clearance of payment.
Please kindly pay attention: Be sure to fill in the correct address when making a purchase;
Confirmed address before sending,
Once we send out:
1. You could NOT reroute;
2. You could NOT hold for pick up;
3. You could NOT change the receiver's address;
The courier company will return the package to us after tried to deliver the product to buyer two times. If buyer request us to resend the parcel, buyer should be responsible for all the return and resend postage. Above is the policy of Courier Company, hope we could get your understanding and attention.
Unconditional Return within 30Days
We will provide Exchange or refund (Buyer's choice) for the defective product or dissatisfied purchase which reported within 30 Days.
One Year Warranty
All our items are brand new. We provide one year warranty for all our products from the date of purchase. Please kindly fill the online warranty card after you receive the product.
Attention:
1. Customer is responsible for the return shipping fee; we will pay for sending the item back to customer.
2. We suggest that ask professional to install products and contact us when installing issue happened. However, we are not responsible for installing or uninstalling.
Damage or missing components
Our products are all brand new and inspected carefully before sending out. Please check the package before the courier leaves.
If you receive a broken item or missing part, please keep the original package and email the photos & your contact number to us within 5 days.
If products possibly damage during delivery, customers have to report in 5 days with your contact number and photo showing damage. Meanwhile, it may take about 15 days for the shipping company to investigate the case, thanks for your understanding.
Important note
The situation below does NOT meet the warranty policy requirements.
1. Install and operate products inappropriately.
2. Warranty seal is removed or damaged
3. Product is opened or repaired by unauthorized person.