We accept all payment methods available through eBay.
Your order will be shipped within 2 business days after payment has been confirmed.
Tracking information will be provided after shipment.
We ship items via Japan Post or FedEx, depending on the destination and shipping conditions.
Tracking information will be provided after shipment.
We may be unable to ship to locations that are outside the service area of the available shipping carrier. If you are unsure whether delivery is available to your area, please contact us before purchasing.
Shipping is only available to the address registered with eBay at the time of purchase. We are unable to ship to a different address after the order has been placed.
Orders are shipped Monday through Friday. Shipping is not available on weekends or national holidays in Japan.
Customer service and satisfaction are very important to us.
For regular items, return requests must be made within 30 days of receipt of the item.
For items listed as “As Is,” “For Parts,” or “For Repair,” return requests must be made within 14 days of receipt of the item.
All returned items must be in the same condition as when received.
Items listed as “As Is,” “For Parts,” or “For Repair” are sold with the known defects and limitations clearly described in the listing. Please carefully review the description and photos before purchasing. Returns will not be accepted solely for defects or conditions that were clearly disclosed in the listing before purchase.
If you wish to return an item, please check with your country's customs authority regarding whether import duties or taxes are refundable. Any refund of import duties or taxes is determined by the relevant customs authority, and we cannot guarantee that these charges will be refunded.
For international returns, a prepaid return shipping label may not always be available depending on the country and carrier. In such cases, we will arrange an alternative return method with you. If the return shipping cost is our responsibility, we will cover the agreed tracked return shipping cost.
Please do not ship the item back before contacting us and receiving return instructions.
For buyers in the United States:
Import duties are included in the shipping cost and are paid by the seller. No additional import duties will be required upon delivery.
For buyers in the European Union:
For orders with an item price of €150 or less (excluding shipping), shipments are sent DDP (Delivered Duty Paid) in accordance with eBay requirements. Applicable import duties, including the temporary €3 EU customs duty where applicable, are handled by the seller. VAT may be collected by eBay at checkout. No additional import duties should be required upon delivery.
For orders over €150, import duties, taxes, customs fees, or other import charges may be charged upon import and are the buyer's responsibility unless otherwise stated.
For buyers outside the United States and the European Union:
Import duties, taxes, customs fees, or other import charges may apply. Some taxes may be collected by eBay at checkout, while other charges may be collected by the customs authority or shipping carrier upon import or delivery. Any charges not collected by eBay or paid by the seller are the buyer's responsibility.
Please check with your country's customs authority before purchasing if you are unsure about possible additional charges.