Disc has been professionally resurfaced and looks like new. Artwork is in good condition. Includes case, disc(s), booklet, back tray art, and disc tray - in other words: complete! Please note: jewel cases are not graded and may show wear. While we pack all CDs with care using bubble mailers and cardboard reinforcement, jewel cases can still occasionally crack during shipping due to their fragile nature. Our prices are based on actual Discogs sales, not Amazon price gougers. We do not offer refunds for damaged jewel cases, as our pricing reflects the disc and artwork- not the case.