1. We do not ship to APO/FPO/PO Box. Your physical address is required.

2. We only accept payment from, and ship to, Confirmed Ebay addresses.

3. Tracking number will be uploaded to eBay within 24 hours once item shipped.

4. If your parcel hasn’t arrived after the estimated delivery time, please contact us We will try our best to help. Once shipping company confirmed parcel has been lost, we will send you the new replacement or issue a full refund. Please note that shipping company need 10-14 business days to investigate the case. Please allow us have more time to handle your case, and please trust us that we will provide the perfect solution for you.

1. Negative & neutral feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative & neutral feedback, our customer service will make best effort to help you with the issues.

2. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .

3. If you are not satisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.

Our goal is complete customer satisfaction. We will be very honored to provide you with quality service.

We work with the biggest suppliers of high quality products to bring you only the best items.

No customer will walk away from our store unhappy. If there’s a problem, just let us know and we fix it.
Contact information:
Our office hours are MONDAY - Saturday 9:00PM - 6:00PM PST, but we will response you within 24 hours we get your message.There will be some delay on respons if you send message or E-Mail on Sundy.