Shipping Terms

We stand behind everything that we sell and will do everything possible to assure you are satisfied.
When you receive your purchase if you are not 100% satisfied, please sent me ebay message and we will do our best to make you happy. If you still want to return your purchase, simply ship the item(s) back to us and we will refund your original purchase price and the original shipping charge. 
Buyers are responsible for the postal cost of returning the items. 
We must be notified of the intent to return your item within 30 days of receiving the item.

Items returned must be in the same condition that they were received.

How to return
1,Please ask us for return address .
2,Shipping back the package . 
The RMA#(Return Merchant Authorization Number = Your ebay ID) must be clearly written on the return package ,Otherwise the package will be refused. 
3,Sent us the return tracking number. 
4,All returns will be inspected prior to a credit being issued.

★ We offer 60-day free returns for your peace of mind. To qualify for a full refund:

Contact Us First: Please message us through eBay Messages before opening a return request - we'll work with you to resolve any issues promptly.

For a faster resolution, please contact us first to discuss your return request. 

If the return is due to change of mind, select "Didn't like item" or "Ordered by mistake".

For tem not as described, provide details and photos to help us assist you promptly.

 Inspection Process: All returns are inspected upon arrival. We reserve the right to refuse refunds if:

    Item shows signs of use/wear

    Return doesn't match the original product condition：missing/damaged

How Returns Work:

✓ Contact us → We provide return instructions → Ship back securely

✓ Refunds issued within 3-5 business days after warehouse approval

✓ Original payment method will be credited (processing time may vary by bank)

Important Notes:

• Buyer pays return shipping if reason isn't seller error

• We recommend using tracked shipping for returns

• For defective items: Contact us immediately with photos/video evidence

We stand behind our products and will work to ensure your complete satisfaction!

If you have any questions, our Customer Service staffs welcome you to sent me ebay message. 
We strive to answer all questions and resolve any problems as quickly as possible. 
Business Hours: Monday-Saturday 9:00-17:00 

Bruce & Shark is a company with over 11 years of experience in the motorcycle parts industry.
Our design inspiration stems from the awe we feel towards the vast ocean and our admiration for the fierce fighting sharks, which is why we chose a shark as our brand logo.
Since our inception, we have prioritized “customer first” and “top quality” as our guiding principles.

We specialize in offering a wide range of high-quality motorcycle parts to our customers.
Our Bruce & Shark brand has gained a strong reputation in America, Europe, Japan, Canada, and Africa, covering over 30 countries.

Our goal is to provide high-quality motorcycle parts and sincere services to customers worldwide.
Our main products include motorcycle mounts, fuel pumps, stators, windshields, seat covers, and motorcycle fairings.
Visit our shop to find the perfect products that will enhance your motorcycle!

Please add us to your list of favorite sellers and visit often. Thank you for your continued support.