About Customs

• For items shipped to the United States that are under $2,500 per transaction, the price includes customs duties.
• *If you use the Authenticity Guarantee service, additional shipping and customs fees may be required.
• For shipments to countries outside the U.S., import duties, taxes, and fees are not included in the item price and may require separate payment.
• These fees are the responsibility of the buyer.
• Please check with your country's customs office about these additional costs before bidding or purchasing.
• We do not accept any false declarations of value or any other false information. If you have any questions, please inquire in advance.

Please pardon us if some items are sold out

• We sell on multiple venues such as eBay, and our website/physical retail stores.
• As a result, orders will be fulfilled on a first-come first-served basis.
• We apologize for the inconvenience and we thank you for your understanding.
• You will be hearing from us if an item is already sold elsewhere in a timely manner.
• Because of the time difference, please expect delay in response.

Condition

The damages are described and shown with the pictures as much as possible,
but we are not able to cover all of the damages on our items.
Ranking of Condition is only for the item not included packaging stuffs, guarantee card and tags.

Payment

• We accept PayPal only.

Cancelation

• Please pay within 3days after you purchase.
  Your order will be canceled if we don’t hear from you.

Shipping and Handling

• We only ship to PayPal registered address after payment is cleared by PayPal.
• Handling time varies between 3-10 business days depending on items location.
• All of our items will be shipped/delivered by FedEx unless otherwise notified.

About Customs

• For items shipped to the United States that are under $2,500 per transaction, the price includes customs duties.
• *If you use the Authenticity Guarantee service, additional shipping and customs fees may be required.
• For shipments to countries outside the U.S., import duties, taxes, and fees are not included in the item price and may require separate payment.
• These fees are the responsibility of the buyer.
• Please check with your country's customs office about these additional costs before bidding or purchasing.
• We do not accept any false declarations of value or any other false information. If you have any questions, please inquire in advance.

Returns

• Please contact us within 3 days after receiving the item if you would like to return the item.
• If you wish to return, please contact us first through messages.
• Returned item must be kept in good condition for full refund.
• Buyer need to pay for return shipping.
• We are not acceptable for money back for duties paid.

About Size

• The size of the item is measured by our professional stuff.
• The size of item is Japanese size.
• 1cm ≈ 0.39 inch

Ring Size

About US

• 100% Authentic Guarantee
• Komehyo is the largest reseller of pre-owned luxury brand items in Japan.
• Our expert appraisers are highly experienced and we do not deal with fake/counterfeit products.
• Learn more about us:
  • We are listed on the Tokyo Stock Exchange.

Anti-counterfeiting measures

• Komehyo is a member of the Association Against Counterfeit Product Distribution(AACD).
  AACD’s goal is to create a sound market for genuine brand products by eliminating counterfeit and fraudulent products from the market.