Return the rare occasion that an item arrives dead on arrival or damaged, please contact us as soon as possible.
We must be notified within as soon as possible of you receiving the damaged item.
Warranties are offered by the product manufacturers and importers, any items that may be in question must be sent back to Winpower and then to the manufacturer or importer for an assessment.
If the item is faulty in operation and approved by the manufacturer it will be returned to the buyer at no extra cost. It is the buyer's responsibility to return the goods to Winpower,please contact us for the correct shipping details and return approval.
For all returned items, the buyer is responsible for all postage costs.
We are very careful sending out goods, but in the off chance of you receiving the wrong item please follow the following guideline.
If the item has been supplied incorrectly by Winpower, then Winpower will refund shipping costs of the goods when the original item is returned.
All items that are approved for return must be received back in the original packaging and not installed, modified or damaged in any way.
On the special condition that an item needs to be returned due to a change of mind, please read the following guidelines.
We must be notified within 7 days of you receiving the item that you intend to return. The item must then be returned within 7 days following this notification.
All items that are approved for return must be received back in the original packaging and not installed, modified or damaged in any way.
The item/s are not opened, used, worn or damaged, and are in perfect condition when we receive them back.
That you do not stick or write anything on the item itself or its packaging. You may be required to wrap the item and attach postage stickers and any labels to the outer packaging you supplied.
Refunds are for products only, all shipping and handling costs / labour are at the expense of purchaser.
If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.
Parts that have been abused, installed, modified, or damaged will not be accepted for a refund.
Items bought by mistake or qualifying for exchange: the buyer is fully responsible for all return shipping costs, and a 15% restocking fee may apply with certain items.
We are not liable for any claim including claims arising from incorrect fitment, product modification, and fault design, the use of the product and any indirect special or consequential damage or injury or person, company or entity.
The refund amount will also have original freight costs deducted. If the item was sent with free postage, a 15% postage fee will also be deducted from the refund amount.
Our goods come with guarantees that cannot be excluded under the U.S. Consumer Protection Act. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Note：If you are paid via a PayPal e-cheque, the money will take several business days for it to go back into your paypal account.
Refunds by law: In United States, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns
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About Us
HERE! Get The Right Parts On Time
Winpower are an established company which has a rich knowledge of automotive and motorcycle accessories. We stock most models of auto parts including Japanese, European, Korean and American models.
Our sales teams have professional knowledge of automotive parts, so our service is second to none. We will go out of our way to get you what you need on time, with the best quality and at best price.
Kindly reminding:
We do not list everything online, so if you have problem to identify your item or have any technical issues, please send us a message.
We will be happy to help you find the right parts at the right price.
Payment
We accept PayPal in terms of payment options and payment is required within 7 days of purchase. If you have any issues regarding payment, please contact us by phone or by message and we will sort it out as soon as possible
*Paypal allows you to pay by credit card, debit cards,bank transfers and Paypal account Balances.
*Payment must be fulfilled within 7 days since auction's ending.
Unpaid dispute will be filed to eBay for the non payable bidders except getting buyer's updated news.
Shipping
We only ship to eBay address!
Please verify your eBay address is correct before you pay for the item.
In regards to your shipped item:
Your items will be shipped once the payment has been received in full.
Just remember, if you are paying via a PayPal e-cheque, it will take several business days for it to clear.
We use a variety of couriers to get your items to you as fast as possible.
Tracking information is uploaded to eBay as soon as the item is sent.
Delivery times will vary depending on your distance from our warehouse.
Expect delivery times of next day for locations close to us, to up to a week for remote areas.
We also sell this part through other channels, so while we do our best to keep stock quantities on our EBay listing correct, to avoid any disappointment, please contact us to ensure it is in stock before pressing 'Buy It Now'.
If no item has been received within 7 days of shipment, please refer to tracking information or contact our customer support team.
Oversea Tax:
Sellers are not responsible for service transit time. Transit times are provided by the carrier.
Seller is not responsible for duties and customs fees.
Returns
Return the rare occasion that an item arrives dead on arrival or damaged, please contact us as soon as possible.
We must be notified within as soon as possible of you receiving the damaged item.
Warranties are offered by the product manufacturers and importers, any items that may be in question must be sent back to Winpower and then to the manufacturer or importer for an assessment.
If the item is faulty in operation and approved by the manufacturer it will be returned to the buyer at no extra cost. It is the buyer's responsibility to return the goods to Winpower,please contact us for the correct shipping details and return approval.
For all returned items, the buyer is responsible for all postage costs.
We are very careful sending out goods, but in the off chance of you receiving the wrong item please follow the following guideline.
If the item has been supplied incorrectly by Winpower, then Winpower will refund shipping costs of the goods when the original item is returned.
All items that are approved for return must be received back in the original packaging and not installed, modified or damaged in any way.
On the special condition that an item needs to be returned due to a change of mind, please read the following guidelines.
We must be notified within 7 days of you receiving the item that you intend to return. The item must then be returned within 7 days following this notification.
All items that are approved for return must be received back in the original packaging and not installed, modified or damaged in any way.
The item/s are not opened, used, worn or damaged, and are in perfect condition when we receive them back.
That you do not stick or write anything on the item itself or its packaging. You may be required to wrap the item and attach postage stickers and any labels to the outer packaging you supplied.
Refunds are for products only, all shipping and handling costs / labour are at the expense of purchaser.
If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.
Parts that have been abused, installed, modified, or damaged will not be accepted for a refund.
Items bought by mistake or qualifying for exchange: the buyer is fully responsible for all return shipping costs, and a 15% restocking fee may apply with certain items.
We are not liable for any claim including claims arising from incorrect fitment, product modification, and fault design, the use of the product and any indirect special or consequential damage or injury or person, company or entity.
The refund amount will also have original freight costs deducted. If the item was sent with free postage, a 15% postage fee will also be deducted from the refund amount.
Our goods come with guarantees that cannot be excluded under the U.S. Consumer Protection Act. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Note：If you are paid via a PayPal e-cheque, the money will take several business days for it to go back into your paypal account.
Refunds by law: In United States, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns
- opens in a new window or tab.
Contact Us
We know everyone have right to protect theirself Rights and interests.
But pls turst us,we are honest and responsible seller.
we will always stand by your side to help you solve the problem.
If don't mind, please take one-minute and leave us a positive comment and 5-star Detailed Seller Ratings to us, which are of vital importance to the growth of our small company.
YOUR SATIFISACTION IS OUR FIRST PRIORITY!!
We WINPOWER that PLEASE DO NOT leave us 1, 2, 3 or 4-star Detailed Seller Ratings because they mean "you are NOT satisfied", equaling negative feedback. if you are not satisfied in any regard, please email us first for satisfied solution.
Thank you very much for your kindness and understanding!
