Q - How long does delivery take?
A - We aim to deliver all orders as quickly as possible, but we are unable to guarantee delivery times. Any delivery times quoted within the item descriptions are only guidelines and more accurate dates will be given once your order has been processed.
Q - My item arrived damaged, what should I do and how long have I got to report it?
A - You can call our customer services team or send a message to us reporting your damaged item. Please note you have up to 30 days from the actual date of delivery of the item to report any damage.
Q - Can I combine more than one item under the same carriage charge?
A - Yes. If you are planning on buying more than one item from us and want to combine them all under one carriage charge then please do not pay for the first item straight away. Wait until you have bought all the items you require then pay for them all at the same time under the same payment. This will mean you only pay one carriage charge. If you pay for each item individually then you will pay carriage for each item. BUT PLEASE DO NOT LEAVE ANY ITEMS UNPAID FOR MORE THAN 14 DAYS, OTHERWISE THIS MAY RESULT IN UNPAID ITEM DISPUTES BEING OPENED AGAINST YOU.
Q - Can I collect?
A - Qualifying items (under 20kg/under 1200cm) will have Argos Click & collect service enabled, this means you can pick up on a day and at a time that suits you*
Step 1 - Choose the Click & Collect delivery option.
Select Click & Collect when you pay at checkout and choose the eBay Collection Point location you'd like to collect your parcel from.
Step 2 - Wait for your collection notification.
As soon as your parcel is ready for collection, we'll send you a notification email (and text message if you've selected this option) containing a collection code.
Step 3 - Pick up your parcel.
Head to your chosen store with your collection code and collect your parcel ? it's that simple. You don't have to print off your code, just present it using your phone or tablet.
*your parcel will be held in-store for up to 7 days from when we notify you. If you can't collect your parcel within this time, it will be returned back to us and you'll receive a refund.
Q - Can I make you an offer for an item?
A - We do not accept offers for single items as we strive to offer the UK's most competitive prices in the first place. For bulk or trade orders please contact us by message or phone as we may be able to offer you a discount.
Q - Can I pay by cheque or bank transfer?
A - Unfortunately not, we only accept payment via credit/debit card or PayPal.