For UK buyer friends, import duties, taxes and charges are free, we can solve customs tax and issue, Usually,our real shipping time may take 2-3 weeks to UK address!!!
For other buyer friends,please check with your country's customs office to determine import tax, we will help you in customs issue!!
1. We ship worldwide .
2.we ship the item by Registered Airmail ;At same time,we can ship the item by EMS(Exprss Mail Service) or DHL according to your requirement,you have to pay extra cost for EMS or DHL.
if you need EMS or DHL,Please contact with US by ebay message!
(EMS and DHL are very quick and safe way, you will receive your items within 6-10working day after you payment,we can give you the tracking number to check the mail status.)
3.All item will be sent within 48 hours as soon as your Payment cleared, Some times the date will be delay due to a shortage.
4.Please tell us your personal requirement by note in paypal when you pay to us,, such as colors, packages, value of declaration etc
5.We will post the item to the address of your Paypal registered . Please ensure your address is correct.
6.If the item returns to us for the reason of your side ( wrong address or Customs or Post Office), we are glad to resend your item. But you should pay us the shipping and handling fees again
7.We reserve the rights not to ship to the unconfirmed address at any cases which is stated by Paypal. Payment will be refunded (Paypal payment) for unacceptable orders & those orders will also be cancelled from ebay.
8.We will NOT be responsible for any delay during delivery including but not limit to customs postage checking, strike etc.
9.We normally mark your item as GIFT, valu(one item) less than US$45 on Customs Declaration.
1. Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
2. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable.
3. Please contact us first by email before returning your item, because some solutions may not require returning your item.
4. Please contact us for our returning address so that we can get the package ASAP!
5. Returned item must be in new condition with all the accessories.
6. All warranties do not cover the damage due to misuse or compatibility.
7. We do our best to serve each and every customer the best we can.
1. Customer satisfactory is the most important to us, our service will be 5 STARS
2. if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS ".
3. If you have a problem or question regarding your transaction ,we request that you could contact us immediately before leaving any 1 or 2 ratings ora neutral or negativefeedback,so that we can get the opportunity to resolve your problem.
4.Our system automatically returns feedback once you left the positive for us 。
5.We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
6. If you have any questions or comments about our products or policies, You can contact us by leaving us an eBay message, or email us.
7. We will be responded within 24hours.Customer satisfactory is most important to us.
Normally,Our working schedule: (including hotline and online inquiry) UNITED STATES : PM 6:00~AM 2:00 FRANCE: AM 2:00~ AM:10:00 UK: AM 1:00~9:00 SPAIN : AM 2:00~ AM:10:00 GERMANY : AM 2:00~ AM:10:00 AU: AM 12:00~ PM:8:00
