About Us
1.10 Years LED Light Manufacturer
2.Certified Safety LED Light Products
3.US Warehouse Fast & Convenient Delivery
30,000 sq.ft production area &100 employees professional team.
UL,cUL,cETL,ETL,DLC approved products standard produce by certified request.
6 separately production line strictly control quality & speed production
Professional Aging test machine&SMT Machine&IES test system&Reflow oven
Shipping
★★★★★USA Warehouse! 2-5days Fast shipping!
1. We ship daily Monday - Friday. All orders will be shipped within one working day after payment.
2. Tracking number will be upload on ebay within 24 hours after shipment.
3. Shipping Time: 2-5 working days for US buyers.
Terms
1. Please kindly CONTACT USvia
eBay message if there is any problem, instead of Open Case or Return
Requests, We will always try our best to solve the problem for you.
2.
We provide a 30 days satisfaction or return guarantee for exchange or
refund.
3.
The package must be in its original packaging and include all of the
original accessories or items that came with it when returning an item.
The item and package should be in original and perfect condition.
Returns
1. Sellers pay return shipping costs.
Sellers pay for return, replacement or exchange shipping if there's a problem with the item.
For example, if the item
a. Doesn't match listing description
b. Damaged or defective when received
c. Missing spare parts
d. Counterfeit or imitation goods
2. Buyers need to pay return shipping costs.
If the buyer changes mind about a purchase and wants to return an item, there may need to pay return shipping costs.
For example
a. Chose the wrong size or feel that the product is not suitable for buyers himself
b. No need this product after received
c. Find a more suitable price elsewhere than choose a return.
Contact Us
1.Office Time: 9:30 - 18:30, Monday - Saturday (UTC+8)
2.Please contact us with eBay Message.
3.We will respond you within 24 hours on business day.
Your feedback is very
important to us, please leave us a Positive Feedback with all 5-star for
the Detailed Selling Rating when you received the item.
If
there is some problem about the product, please take communication with
us before leaving neutral/negative feedback or opening ebay case, we will do our best to resolve your problem.
We
try our best to reply to your emails as soon as possible, however, due
to high volume of daily incoming emails and time zone difference; we may
not be able to reply your emails immediately. Please allow 24 business
hours for us to response.
