About Us
Who We Are?
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics for more than 10 years.
We are authorized distributor of Godiag,Xhorse,Autel,Launch,Obdstar brands, and more brands will be show in our store in near future.
What Do We Have?
We have warehouse in China US UK to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
Payment
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Please contact us if you need to use another method to pay.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
We are not responsible for buyers’ local taxes.
Please include your special requests in eBay note if there is any.
Shipping
1.Orders will be shipped out within 1-5 business days after the payment is received(except weekends and holidays).
2.Economy Items will be shipped by Air Mail post, (Such as: China Post,Hongkong/Singapore Post Etc.)and Express Items will be shipped by DHL,Fedex,TNT,UPS or EMS.By airmail post,it always tooks about 15-25 working days,by EXPRESS WAY is about 3-10 working days.
3.The item will be shipped to your Confirmed Shipping Address in Paypal. If you would like to post to other address , please timely leave us a note when making payment through Paypal. We will NOT be responsible for any delivery failure due to unclear, unconfirmed or incomplete addresses given.
4. Please note we are not responsible for buyers' Local Customs Taxes.
Terms
Taxes, Duties, Tariffs
We can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. Normally we would mark the parcel in low value to avoid the duty, but different country, the policy is different, hence to find out which if any of these may apply, please contact your local government.
Warranty
Before shipping out, all goods have been double verified. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard. After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.
If you have any using problem of the products which buy from us, Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.
Returns
We Accept You To Return The Item Within 30 Days For A Replacement Or Money Back When Item Has The Problem Bellow:
First, If you are not satisfied with the item you received, pls Return it within 30 days for a replacement or money back. please contact us via eBay message at the first time to get Return Address instead of sending back directly without permission.
Second, If the item you received has quality problem, You can get full refund or exchange a new good item.You can start a return for the reason "it doesn't fit or i order it by mistake or Don’t like it or or Found a better price".We will provide you with a label . Please do not select a reason: “Doesn't match description or photos or Item is defective ” thank you ,
Third, All returned items must be in the Original Packaging and please Provide the shipping tracking number, specific reason for the return.
Contact Us
If you have any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.
our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)
Please leave us Positive Feedback
and 5-stars★★★★★after you received our package if you are satisfied with it. as you know,
every seller works hard for the positive feedback. We will do the same as soon as we can too.