THIS IS AN UNTESTED ITEM AND YOU ARE BUYING IN THAT CONDITION Postage will only have tracking provided on items above $20 and if lost on an untracked item you will need to chase this up with your local post office/the police. Further information in the store policies section.
Returns are not provided for change of mind, ect. If an item does not work, it is untested as stated above and you have bought it in that condition.
If it is tested will clarify in the item condition or description.