Each assembly is fully tested on a dedicated, known-good 3-disc changer base to ensure proper operation before shipping.

Please note: performance also depends on the condition of your existing base unit and ribbon cable connections.

BOSE WAVE SERIES II

3-DISC CHANGER ASSEMBLY — EXCHANGE PROGRAM

Heritage Sound Works LLC

RESTORE YOUR BOSE WAVE THE RIGHT WAY

This serviced replacement fixes common Bose Wave problems such as Disc Error messages, “Not Playable” errors, CDs not reading, or changer assembly failures.

This listing is for a serviced replacement through our Heritage Exchange Program.

You receive a tested replacement changer assembly first, install it in your radio, and then return your original assembly using the prepaid return label included in the package.

HOW THE EXCHANGE WORKS

1. Purchase the exchange listing.

2. We ship a serviced replacement changer assembly immediately.

3. Install the replacement assembly in your radio.

4. Place your original assembly in the package and return it using the prepaid return label.

This system keeps your radio downtime to a minimum.

WHAT YOU WILL RECEIVE

• One serviced & fully tested changer assembly

• Protective packaging

• Prepaid return shipping label

• Simple return instructions

BONUS INCLUDED:

Every changer assembly includes a FREE system update disc.

In some cases, Bose Wave systems require a software update for proper communication between the radio and CD changer. This disc is included to eliminate that issue and ensure a smoother installation.

This is just one more way we help our customers avoid common problems and get up and running faster.

SERVICE PROCESS

Each replacement assembly is carefully prepared before shipment.

• Internal inspection

• Mechanical transport check

• Lens cleaning

• Functional testing

These are serviced exchange assemblies — not random pulled parts.

EASY INSTALLATION

Replacing the changer assembly is straightforward and typically takes less than 30 minutes for someone with basic skills.

Only a Phillips-head screwdriver is required.

Basic steps:

• Remove the four screws securing the radio cover.

• Remove the four screws holding the changer assembly in place.

• Disconnect the two ribbon cables.

• Install the replacement assembly and reconnect the ribbon cables.

• Reinstall the screws and cover.

No soldering or special tools are required.

CORE RETURN REQUIREMENTS

Your returned assembly must be:

• Complete

• Not gutted or missing components

• Not severely rusted or water damaged

• Not disassembled beyond normal removal

Incomplete assemblies may be declined.

COMMON SYMPTOMS THIS FIXES

• Disc Error messages

• CDs not reading

• Changer failing to load discs

• Mechanical loading noise

• Skipping discs

IMPORTANT NOTE

This listing is for the changer assembly only.

If your Bose Wave also has issues such as:

• Buttons behaving erratically

• Display problems

• System instability

• No power reaching the drive

then the control board may also require service.

PREPAID RETURN LABEL INCLUDED

A prepaid return shipping label is included so you can easily send your original assembly back after installing the replacement unit.

Core Exchange Policy

This is an exchange-based service. A prepaid shipping label is included for returning your original unit (core).

Please return your core within 7 days of receiving your replacement.

Orders placed without returning a previous core may be declined or canceled until the prior exchange is completed.

We appreciate your cooperation—this system allows us to keep prices low and inventory available for everyone.

Heritage Sound Works LLC

Professional Bose Wave service and exchange components