SHIPPING
Shipping Terms
International Buyers – Please Note:
✔ Import duties, taxes and charges are not included in the item price or
shipping charges. These charges are the buyer’s responsibility.
✔ Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
✔ Buyers'
Information: We strive our best to provide you the most reliable,
affordable way of shipping service. But sometimes international delivery
is highly depended on the courier company and local customs/duties. If
you do not receive your item on time, please sent us ebay message
immediately for further assistance. Thank you for your understanding.
RETURNS
We Want You to Love Your Purchase! 💙
Our 60-day return policy protects you:
✨ STEP 1: Message Us First - we often solve issues without returns!
✨ STEP 2: If the return is due to change of mind, select "Didn't like item" or "Ordered by mistake"
For tem not as described, provide details and photos to help us assist you promptly
Why Contacting Us First Helps You:
• Faster solutions (often within 48 hours!)
• Possible instant refund or replacement options
• Personalized return instructions for your case
For Your Protection:
• We carefully inspect all returns
• Please use tracking when shipping back
• "Not as described" returns require photos/video for fastest resolution
Help us serve you better by contacting us first!
WARRANTY
✅ HASSLE-FREE WARRANTY
• 90-365 Day Coverage (varies by product - see listing details)
✖ Exclusions:
Physical damage (drops/accidents)
Installation errors
Modified/tuned vehicles
⚠️ Claim Process:
Message us with video proof + order #
Get prepaid return label (if approved)
Choose: Replacement / Refund
FEEDBACK
We Strive for 5-Star Service!
Your feedback helps us improve and build trust in the automotive community.
📌 Before Leaving Feedback:
1️⃣ Contact Us First if any issue arises - we resolve 99% of problems within 48 hours!
2️⃣ Verify your item meets expectations (check sizing/compatibility if applicable)
3️⃣ Inspect packaging thoroughly before installation
✅ Preferred Feedback Content:
✔ "Fast shipping with secure packaging"
✔ "Great customer service"
✔ "Seller provided excellent technical guidance"
⚠️ If You're Unhappy:
Please message us via eBay Messages with:
• Order number
• Photos/video of the issue
• Your desired solution
We promise:
• Response within 24 hours
• Replacement/refund before you leave feedback
• Free return shipping if our mistake
ABOUT US
About ArtudatechFounded in 2009, Artudatech is a top-rated online seller headquartered in California, with excellent logistics infrastructure.
We have a professional team dedicated to development and sales, operating across various product categories to provide customers with high-quality products. We implement strict quality control measures to ensure product reliability.
Thanks to superior quality, strong business reputation, and exceptional after-sales service, we have earned a solid reputation among customers worldwide.
We remain committed to serving customers with professionalism, dedication, and perseverance, delivering excellent products and attentive service. Let time testify to our quality, and let’s build a future grounded in our reputation.
Meanwhile, we focus on innovation, launching new products to the market every year.
We value every single customer and look forward to providing tailored solutions for your business needs, helping you achieve your goals.
Contact us today! Your satisfaction is our top priority!
