Thank you for shopping with us. Please find our policies below.

24 mos. Warranty at any CDJR Dealer across the USA!

Please send us your VIN to verify the application before purchasing!

We choose the best shipping method for your order (via Federal Express or the United States
Postal Service, and occasionally with UPS). Simply supply us with your full “physical” address.

Orders will be sent out within 1 to 4 business days and may take 4 to 12 business days in
transit. The “shipping” fee quoted in this auction is for the Contiguous 48 states (excluding
Alaska, Hawaii, and Puerto Rico). Tracking information will be sent to your email address.

NOTE: Due to some email addresses, the tracking information may appear in the Spam
mailbox. Please check your spam folder.

Alaska, Hawaii, and Puerto Rico Orders

If you are a resident of Alaska, Hawaii, or Puerto Rico, you are not in the Contiguous 48 states.
We only ship with FedEx or UPS to these states. The carriers require additional shipping in
order to deliver to your location. A “physical” street address is required! Please note: P.O. Box
addresses will not be accepted – no exceptions!

You can contact us via email before placing your order. If we do not hear from you, our shipping
department will send you an invoice and email to notify you of the additional funds.

Canada Orders

We ship orders to Canada via UPS due to GST and duties. UPS will usually charge additional
fees to your package as a brokerage fee. These fees are out of our control. Please make sure
you are willing to pay these fees before placing an order with us.
International Orders

Please be aware of your country’s customs fees, duties, taxes, and/or brokerage fees. Also,
check with your local government/customs agent to see if any of these fees apply. These fees
are not included in your order. It is your responsibility to pay any fees that your government may
require.

Warranties

Mopar® parts and Magneti Marelli offered by Mopar® parts installed by an authorized Chrysler
Group LLC dealership or studio are warranted against defects in workmanship or materials for
24 months / unlimited miles for both parts and labor.

Mopar® parts sold wholesale to an automotive service facility and installed by a professional
technician are warranted against defects in workmanship for 24 months / unlimited miles for
parts and up to $150 in labor.

Mopar® parts and Magneti Marelli offered by Mopar® parts sold over the counter for vehicle
owner or do-it-yourself installation are warranted against defects in workmanship or materials for
24 months / unlimited miles for parts exchange only.

Contact us for the full warranty information and list of exceptions.

IMPORTANT! Warranties are only valid in the U.S.A. 

DISCLAIMERS

ANY WARRANTIES ON THE PRODUCT SOLD HEREBY ARE THOSE MADE BY THE
MANUFACTURER. THE SELLER HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES,
EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND THE SELLER
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY
LIABILITY IN CONNECTION WITH THE SALE OF SAID PRODUCTS 

Returns

If, for any reason, you are not satisfied with your part(s) (i.e., quality, fit, incorrect item, etc.), you
can return the part(s) within 10 days of receipt; no returns after 30 days.

The returned part(s) may be subjected to a 25% restocking fee. We do not issue credit for
original shipping fees. Electrical parts are non-returnable/non-refundable. All parts must be
returned in original packaging and in a resalable condition.

Damaged Package/Part(s) In Transit

The Carrier is responsible for any and all items damaged during shipping. If your package/part
has been damaged, you will need to fill out a “claim report form” from that Carrier in order to be
reimbursed. Do not return the package/part to us. We are not responsible for any shipping
damages.

If you have any other questions, please don't hesitate to contact us. 

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.