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Shipping & Handling |
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Default
Shipping Cost or Free Shipping Information:
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Default shipping cost or free shipping service is only
for the lower 48 United States by UPS Ground or USPS.
Other areas or needs other shipping ways, please contact
us.
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Buyers from Guam, Puerto Rico, Virgin Islands, American
Samoa, Alaska, Hawaii, PO Boxes, APO/FPO addresses or
other countries/areas, there WILL be extra shipping
costs, please contact us for more detailed information.
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Please make sure your address is valid for both UPS and
USPS services. Any costs incurred because of incorrect
or undeliverable address should be undertaken by buyer.
Handling Time:
Sales tax / Customs duties
Damage In Shipping
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Return&Refund |
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If you are not 100% happy with your purchase, please contact
Us. Please don't directly opened a request or case without
informing us, or else, we will do some discounts on the
warranty and other sales-services later on. Hope for your
understanding.
Returns & Exchanges
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All returns must be made within 30 days of delivery
date. Items must be in new, unused condition, with all
original materials included with the shipment. A partial
refund may be applied for opened or damaged items,
depending on the condition.
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Items returned under the buyer’s remorse: The return
shipping fee must be covered by the buyer; The original
shipping cost will also be deducted from the refund. 15%
restocking fee of the items purchase price will be
charged.
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Returns that are the result of our seller's error:
Buyer will receive a full refund of the item as well as
shipping charges
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All returns require a RA (Return Authorization) number
that will be given by our seller. Please contact with us
at first for more details.
Defective & Damaged Products
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If product was received damaged or not as described,
please send us some pictures or videos, so we could well
understand your problem, then solve them for you ASAP.
Besides, it's much helpful for us to claim with UPS,
remind our related department to pay much more attention
to packaging later on. Hope for your understanding.
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Replacement or refund of defective or damaged products
can only be returned in exchange for the exact same
product, or else, the purchase price will be refunded
back to your original payment method.
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If an item is received damaged, customer service must
be contacted within 7 days of receiving your item. All
returns require a RA (Return Authorization) number as
above.
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Warranty&Feedback |
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6
months' warranty for the machines, not for the
consumables. We stand behind our products all the item,
so even if your warranty period has expired, you can
still seek for service or technical support from us with
low cost.
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Any warranty shipping cost to us is responsible by
buyer.
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Any shipping cost to buyer is responsible by the
seller.
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We committee to the customer satisfaction and want to
bring you the best purchase experience. If there is any
problems, please contact us ASAP. If not, please leave
us a positive feedback as it's very important for us.
Thanks very much.
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