Dispatch and Shipping

No minimum expenditure requirement exists, and all UK delivery addresses qualify for FREE Royal Mail Tracked Delivery.

Royal Mail 48 Tracked Post or Similar Service Courier: This is for prompt end to end tracked delivery, usually in two to three days. Orders placed by 9:00 a.m. on Saturday and 2:00 p.m. on Monday through Friday will be shipped that same day. If something is lost in transit, you can get a replacement or a complete refund within a week of the scheduled delivery date.

IMMEDIATE NEED: For a slight upcharge, select "Royal Mail 1st Class Delivery" for expedited shipping. Fast shipping will deliver your items throughout the UK in 1-2 working days. Additional delivery options are also offered; for more details, see the shipping information.

European Union: Royal Mail International Tracked Post takes a maximum of seven working days; however, it occasionally takes longer due to the postal service systems in the individual nations. We offer delivery at a very affordable cost. For pricing information, please see our listing.
Rest of the World: Tracked Post Via Royal Mail International. Deliveries to the rest of the world may take up to two weeks and will be billed at the standard rate.
Only the address you have on file with eBay is where we ship. Before finalising payment, please make sure you specify any specific addresses you need the order to be shipped to in the order confirmation.

Even though we ship quickly, we cannot guarantee a precise day or time for arrival because that is up to Royal Mail, or the delivery service being employed. There have occasionally been delays for various causes, including industrial strikes or transportation failures, which are beyond our control. 
On Sundays and bank holidays, there is no special delivery or courier service available.

If you have any concerns, please get in touch with us right away before posting unjust negative reviews when there is a simple way to fix the issue in your favour through negotiation. Although we are utilising the quickest delivery option available to ensure you receive the things you ordered as soon as possible, occasionally Royal Mail delays occur. It is entirely beyond the vendors' control, so please refrain from leaving negative reviews just because Royal Mail is unable to deliver the item on time.

Return and Refunds

##We offer 30-day money back guarantee in line with eBay customer promise for all goods shipped correctly that are not required. If the item is not required, please send the item back for a full refund in its original condition, unused with its original packaging. The buyer will be responsible for all return postage costs for the return.

##For items which are faulty or wrong item received, please notify us within 14 days by e-mail through eBay messaging channel. We will send you pre-paid return envelope so you can return it back to us. Upon receiving we will either send you a replacement or give you a full refund as you wish.

##When returning an item please put a note with the fault or the reason for return and your Ebay order ID and telephone number to ensure your return is handled as quickly as possible. A photo shot of the actual fault where possible would help to resolve your issue promptly.

##Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 30 working days after the day you receive the item. Find out more about your rights as a buyer and exceptions

Thank you for your cooperation

KIMUKLIMITED