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Payment

Payment Methods & Sales Tax

For full details on accepted payment methods and sales tax breakdowns, head to our Shipping & Payments tab—everything you need is clearly outlined there.

Order Cancellations

We process orders quickly to get your parts to you fast! If you need to cancel after payment is confirmed, please reach out within 24 hours. Our team will work to stop the order, but due to rapid processing, we can’t guarantee cancellation. We’ll keep you updated either way!

Quick Note on Sales Tax

Sales tax isn’t included in the item price or shipping costs. It’s automatically calculated and collected by eBay during checkout—no extra steps needed from you.

Delivery details

Shipping Details

All orders ship within 48 business hours after payment clears—we move fast to get your parts on the way!

Same-Day Shipping (US Warehouse): Most weekday orders placed by 1pm EST qualify for same-day shipping (just let us know if you need it urgent!).
Delivery Address & Tracking: We only ship to your eBay-confirmed address (no exceptions). Tracking numbers are automatically uploaded to your eBay order once shipped—you’ll always know where your package is.
Delivery Timelines: Typical delivery is 3-8 business days, depending on your location. If you haven’t received your order after 15 days, contact us right away—we’ll trace it and fix the issue quickly.

Import Charges

Import duties, taxes, and customs fees are NOT included in the item price or shipping cost. These are the buyer’s responsibility. Check with your local customs office for details before purchasing to avoid surprises!

Returnning

Return Policy

We’re here to resolve issues quickly—save time and avoid hassle by contacting our customer service FIRST, whether you have questions before purchasing or need to address a return.

Product Quality Issues: If the item has quality problems (even if used, or packaging is missing), contact us directly. We’ll process a full refund without requiring a return—no extra steps needed.
Item Doesn’t Match Your Vehicle: If the part doesn’t fit, share your machine/model number with our team. We’ll help identify the correct part, and you can purchase it at a significant discount. No need to return the original item—keep it as a spare or gift it!
Incorrect Purchase: Bought the wrong part? We suggest reselling it, gifting it, or letting us assist—we can help connect you with other US customers looking for this item. Just reach out, and we’ll guide you.

About us

Get in Touch

Got questions? Reach out anytime—message us through eBay’s “Contact Seller” feature, or email us with your eBay ID and item number. We’ll respond promptly!

Feedback Matters

If you’re happy with your order, please leave positive feedback and 5-star DSRs—your support helps us keep delivering great service! We’ll automatically send you positive feedback right back—no extra steps needed.

We’re Here to Fix Issues

Our goal? 100% satisfaction. If something isn’t right, let us know first—we’ll move quickly to resolve it.

Negative or neutral feedback rarely solves problems, but working together does. Drop us a line, and we’ll make it right.

Got Questions?

We’re here to help! Shoot us a message through eBay—we’ll respond promptly to get you answers fast.

Customer Service Hours

(Closed on holidays, Saturdays, and Sundays)

PST (Pacific Standard Time): 5:00 PM – 2:00 AM
PDT (Pacific Daylight Time): 6:00 PM – 3:00 AM

Brand	Virego
Type	Long Water Pump Pulley Kit
Country/Region of Manufacture	China