About Us
Xibromotor is a professional Motorcycle parts retailer committed to becoming the most loved and trusted seller on eBay. We focus on eBay Motor with various products in motorcycle parts. We are pursuing the goals by offering a best shopping experience and excellent customer service. We've dedicated ourselves to making sure that everyone enjoys shopping from us, and are so proud of working passionately to exceed your expectations when you shop with us.Wholesale purchase & large amount, you can leave me message to get the best price.
We have our own factory, offer the modification, customized product service and factory price to you.
if you have any problems or questions, please feel free to contact us. It's our great pleasure to serve you.
Payment
We only accept PayPal payments, and we only ship to the PayPal address.
Please make sure your detail address and full name in PayPal is absolutely correct.
If you participate in the auction, please complete the payment within 7 days after the auction ends.
If you don't have a PayPal account, we recommend registering for one or asking a friend to assist with the payment.
Shipping
We will ship your order within 1-3 business day after receiving your verified payment (Excluding Weekends and Public Holidays).To ensure orders can be delivered to you without any problem, your complete and correct physical shipping address should be provided when you place an order.
We ship to USA Lower 48 States Only. The estimated delivery time is within 3-7 working days (not including the weekend).We do not ship to FPO, APO or PO Box , Alaska, Hawaii, Puerto Rico addresses.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Since this is an international shipment, the shipping time will depend on the logistics company and local customers or tariffs. Thank you for your understanding.
International Shipping Time:
USA, UK, Canada and Australia need around 8-15 business days(Excluding weekend and Holidays).Other countries need around 2-4 weeks.We strive our best to provide you the most reliable way of shipping service. If you do not receive your item on time, please contact us immediately for further assistance.
Thank you for your understanding.
Returns
1. All our products come with a 30-Day Return Policy. If you have any problem, please don't hesitate to contact us so we can help you.
2. If your item is damaged or inaccurate, please let us know before returning it and we will do our best to solve the problem.
3. Before we provide return authorization, please you must take a video or photo to prove the condition of the item.
4. If you received an incorrect, damaged, defective, or item not as described, contact us for a partial/full refund or replacement on our cost.
5. we appreciate your positive feedback, please do not leave negative or neutral feedback without asking for help.
Contact Us
1. Please feel free to contact us via work email. All emails will receive a response within 24 hours (excluding Saturdays and Sundays)
2. Do not hesitate to contact us anytime before and after your purchase, we are committed to your customer satisfaction.
3. If you have any dissatisfaction, you can contact us first, do not leave a bad review directly.
4. Our goal is to make sure you are a happy customer and pleasant shopping with us.
