- PayPal: The preferred payment method on eBay, offering buyer protection for eligible purchases. Your payment information is encrypted and never shared with sellers.
- eBay Gift Cards: Redeem your eBay Gift Cards directly at checkout to cover part or all of your order cost.
- Processing Time: Orders are usually processed and shipped within 1-2 business days (excluding weekends and public holidays). You will receive a shipping confirmation email with a tracking number once your package is dispatched.
- Standard Shipping: 3-7 business days (domestic US); 7-15 business days (Unexpected reasons, logistics reasons).
- Shipping Costs: Calculated based on your location, package weight, and shipping method. (see listing for specific eligibility).
- Tracking: Track your package anytime using the tracking number provided in the shipping confirmation email (via USPS, UPS, or FEDEX, depending on the shipping method).
-
- Return Process:
- Please do not open the case. Please securely package the item and take a photo of the label on the box. Please provide us with a detailed product image and explain the reason for return. We will help you solve the problem as soon as we receive the email.
- Return Costs: For items returned due to our error (e.g., wrong item, damaged product), we will cover the return shipping cost. For buyer’s change of mind, the buyer is responsible for return shipping fees.
- eBay Messages: The fastest way to reach us. Send a message through the “Contact Seller” button on the listing page, and we will respond within 24 business hours (Monday-Friday; responses may take slightly longer on weekends/holidays).
- FAQs: Before contacting us, check our listing’s “FAQ” section (if available) – it may answer common questions about sizing, compatibility, or order status.
<div class="ace-line" data-node="true" dir="auto" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); outline: none; border-style: solid; margin-top: 8px; margin-bottom: 8px; font-size: 16px; line-height: 1.5; color: rgb(31, 35, 41); font-family: Inter, -apple-system, BlinkMacSystemFont, " segoe="" ui",="" "sf="" pro="" sc",="" display",="" icons",="" "pingfang="" "hiragino="" sans="" gb",="" "microsoft="" yahei",="" "helvetica="" neue",="" helvetica,="" arial,="" sans-serif;="" font-style:="" normal;="" font-variant-ligatures:="" font-variant-caps:="" font-weight:="" 400;="" white-space-collapse:="" preserve;"="">We aim to resolve all issues promptly and ensure a positive shopping experience for every customer!
