1.All tems are located in local Australia

2. If you do not receive your package in 7 days after receiving a tracking number, please do not hesitate to contact us via eBay message first.

3.We ship out all of our products brand new. In case you receive a damaged or defective item, please notify us within 3 days after receiving the products. Please also attach a picture to help us verify. We will provide a replacement or refund per your request upon verification.

Change of Mind Returns
1.  will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving the order;
- as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2.    We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3.    You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by oztophomeliving888, you will not be eligible for a return.
4.    You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5.    If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received within 30 days.

If you have any questions, or need any help, please do not hesitate to contact us via eBay message.

We will reply back to you within 24 business hours, Monday through Friday 9:30 AM – 18:00 PM (Beijing Time).

Thank you!

If you are satisfied with the transaction pls remember to leave us a positive feedback 5-star will be much appreciated.

Please kindly contact us first before leaving any neutral , negative feedback or opening a case/dispute if any issue occurred.

Normally your email would get replied within 24 hours and your issue will be followed up carefully till we 've reached an agreement.

We are not only selling good items , but also selling with excellent after-sales service and strong sense of responsibility. We will always try our best to find you a satisfactory solution if any problems takes place.thanks.

Your satisfaction is the greatest recognition we could have. If you are satisfied with the transaction, please leave us a positive feedback. A 5-star rating will be much appreciated.

Please contact us first if you have any question or suggestion before opening a case or dispute, leaving any neutral or negative feedback.