Returns Accepted: Yes, within 30 days of receiving the item.
Return Shipping: The buyer is responsible for return shipping costs.
Original Shipping Costs:Non-refundable under any circumstances.
Restocking Fee: A 20% restocking fee applies to all returns (except in cases of seller error).
Condition of Returned Items:
Items must be returned in the same condition as received.
Used, installed, damaged, or modified items will not be eligible for a refund.
Any missing parts or accessories may result in a partial refund or denial of the return.
2. Cancellations & Buyer?s Remorse
Order Cancellations: Once an order has been shipped, cancellation is not possible.
Buyer?s Remorse Returns: If a buyer changes their mind (e.g., ?I don?t need it anymore?), the return is accepted, but:
The buyer must pay return shipping.
A 20% restocking fee will be deducted from the refund.
3. Shipping Policy
Processing Time: Orders ship within 1-2 business days after payment is received.
Free Shipping: We offer free standard shipping within the U.S.
Carrier & Delivery Time: Orders are shipped via FedEx, UPS, or USPS, depending on the size and weight of the item. Estimated delivery time: 2-7 business days.
Lost/Damaged Items: If an item is lost or arrives damaged, the buyer must contact us within 48 hours of delivery for assistance.
Signature Confirmation: Orders over $500 require signature confirmation for delivery.
4. Warranty & Compatibility
No Warranty Provided: Unless explicitly stated in the listing, no warranty is offered.
Buyer?s Responsibility:
Buyers must verify compatibility before purchasing.
We provide part numbers, descriptions, and photos to assist buyers in making the correct selection.
Incorrect Purchases: If a buyer orders the wrong part, they are responsible for return shipping and a 20% restocking fee.
5. Fraud Prevention & Blocked Buyers
Security Measures:
All parts are security marked and serial numbers are recorded to prevent fraudulent returns.
Tampered, swapped, or incorrect returns will not be refunded.
Excessive Returns & Fraudulent Activity:
Buyers who frequently return items may be blocked from future purchases.
Any attempt to return a different item or claim a false return reason will be reported to eBay.
6. Customer Service
Response Time: We aim to respond to messages within 24 hours (Monday?Friday).
Issue Resolution: If you have a problem with your order, please contact us before opening a case on eBay. We will do our best to resolve any issues fairly.
