

If the cassette player isn't recognized by the software, please change a USB port to connect.
What system does it compatible with?
This cassette converter can work with Window OS & Mac OS X based on the system requirement of the software. Please note that it can work with Windows 11 but not Windows 11 Pro.
How to improve the sound quality?
Sound quality is highly depended on the tape viability. For better sound quality, please keep it away from signal interference.
Why not include a power cord?
No need external power while connecting the USB cable to the computer. Don't use batteries or DC power supply when converting which may damage the device.
Why it become slower and slower after playing cassettes for some time?
Low battery will influence the sound quality and speed. Please replace new batteries or use DC power supply.