--------------------------------------------------------------------
Welcome to Sago-Palda's Store

-All the items we sell are guaranteed to be 100% authentic.

 

Please Note!

-Undervalue is illegal. Please do not ask us about it 

-Please use the recipient's name with a FULL NAME without abbreviation. 

 

-Please fill out the shipping details in English.

According to the shipping company policy, other languages except English will not be processed.
-------------------------------------------------------------------

COOKIE RUN Kingdom Guardians of Nature Wind Archer + Fire Spirit Plush +etc. SET

Official Licensed 

<Specification>

-Condition: NEW

-Doll Size

1) Fire Spirit Cookie: 15x13x34 cm

2) Wind Archer Cookie: 19x11x28 cm

-INCLUDES (Please check the 1st photo)

1) Fire Spirit + Wind Archer Cookie Plush Doll

2) 2ea Cards

3) 1ea Keychain

 

<Checklist>

1.

Dolls may have fine stains or dust, which are not reasons for return, exchange, or refund

2.

The coupon code on the back of the cards has not been confirmed as valid.

Please make your purchase assuming the coupon cannot be used.

This is not reason for return, exchange, or refund

3.

Due to having multiple items in stock, the product photo may slightly differ from the one you actually receive.

(The quality is the same, so no worries)

<Shipping>

-Handling time: 3 business days from the payment receiving date.

-Economy Shipping: It usually takes about 2~4 weeks for the product to arrive. (+Tracking provided)

-Expedited Shipping (FEDEX): It usually takes about 1~2 weeks for the product to arrive. (+Tracking provided)

(Depending on the local situation, it can be delayed further.)

 

<Customs Duties and Taxes>

We are not responsible for any Customs Duties and Taxes incurred by the buyer's country.

If you are not willing to pay duties and taxes, please do not place an order.

<Return and Refund Policy>

All returns for a refund must be UNOPENED and in New Condition, in their original box with all components included. For items refused due to Customs Taxes or unclaimed by the buyer, return shipping costs will be borne by the buyer. By purchasing our items, you agree to all terms and conditions outlined in our policy.

 

<Customer Service>

We always do our best to ensure successful transactions. However, unexpected problems can sometimes arise beyond our control. We promise we will try to resolve the problem ASAP.

<Feedback>

Please kindly ask that you contact us before leaving any negative feedback regarding product dissatisfaction.

We will do our best to resolve the complaint