SHIPPING POLICY
Order Processing Time:
Upon receiving your order confirmation, we process all orders within 1 - 3 business days (excluding weekends and holidays). You will get another update once your order has been shipped.
Delivery Terms:
Orders are dispatched from Indonesia using dependable carriers. Shipping times vary by country, on average takes 7-15 business days to arrive.
Delivery Areas:
We can ship worldwide.
We are not responsible for customs duties, taxes, fees or delay.
Additional countries may be available; please check delivery options during checkout.
Shipping Costs:
Shipping fees vary for each product based on the size, you can see the shipping fee at checkout.
Carriers:
We use various carriers such as FedEx, Kurasi and Indonesia Post to optimize cost and delivery time.
Tracking Number:
Each order comes with a tracking number for monitoring the package's location.
Delays:
If your order is delayed by more than 30 days, please contact us for information. We will offer a full refund or a replacement if necessary.
Taxes and Duties:
Buyers are responsible for any taxes and duties according to their country's regulations.