We can be contacted anytime through eBay messages if you have
questions, comments, or product requests. We will respond as soon
as possible and do our best to help you! We encourage our
customers to contact us with any questions or concerns! We want to
be sure you are delighted with your purchase.
If, during the installation of the equipment, any defects arise or
if it turns out that the technician you have hired cannot get the
unit running for any reason, take advantage of the fact that your
technician is still at your home and contact us immediately. We
have an online assistance service that, through a video call, can
go over the installation details. Together with your technician,
our support can determine if there is an installation-related
issue or a faulty unit and either support you to fix the problem
or help you to initiate the return.
If you are unsatisfied with our product or Service, contact us
first. We endeavor to keep an excellent relationship with our
customers by all means, which includes seeking the best way to
figure out solutions to their problems working together. Stay
positive, and you will get full satisfaction.