Returns will only be accepted if the item is different from what is described in the product description.
As a rule, returns, refunds, and exchanges are not accepted.
Shipping charges will not be refunded. If you received free shipping service when you placed your order, you will be charged for the restocking fee and the shipping fee from Japan to the buyer. The shipping fee will be deducted from the refund amount.
In the unlikely event that a directly managed or branded store determines that an item is fake, we will take the necessary recall measures.
Just provide us with the information that clearly shows that the item is fake. Otherwise, we will not be able to make a decision.
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Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We do not mark merchandise values below value or mark items as “gifts” – US and International government regulations prohibit such behavior.
If the cancellation is due to the buyer, we will charge a PayPal fee.
If there is a remote charge for your address, we will charge you for additional shipping.