• Part I: Business modeling Chapter 1: Modeling fundamentals Chapter 2: Why business modeling? 
• Part II: Business modeling disciplines Chapter 3: Business motivation modeling Chapter 4: Business interaction modeling Chapter 5: Business process modeling Chapter 6: Business rule modeling 
• Part III: Modeling pragmatics Chapter 7: Building a model Chapter 8: Model-based workshops Chapter 9: Running a workshop 
• Part IV: Modeling results Chapter 10: Analyzing a business model Chapter 11: Simulating a business model Chapter 12: Deploying a business model
• Offers guidance on how to work effectively with subject matter experts and how to run business modeling workshops.  Details today's best practices for building effective business models, and describes common mistakes that should be avoided. Describes standards for each business modeling discipline.  Explains how to analyze, simulate, and deploy business models.  Includes examples both from the authors' work with clients and from a single running example that spans the book.

We ship within 2 business days:

1. If purchased before 7pm Mon - Friday: Label will be printed by 7pm same day and mailed next morning.
2. If purchased after 7pm Mon - Friday: Shipping label will be printed the next day and shipped within 24hrs of the label being printed.
3. If purchased Saturday - Sunday: Label will be printed Monday and shipped within 24hrs of label being printed.